Comparison

Acorns vs ZEN.COM

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Acorns
Best on app quality
Acorns
Best on review volume
Acorns
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
ZEN.COM
sentiment
Google Play
App Store
Trustpilot
View ZEN.COM →
Customer sentiment
NeoBase sentiment
94.7
BEST
88.9
App & store ratings
Trustpilot
4.0
4,173 ratings
4.6
7,353 ratings
BEST
Google Play
4.7
408,945 ratings
BEST
4.5
49,797 ratings
App Store
4.8
958,365 ratings
4.8
22,730 ratings
Total ratings
1.4M
BEST
80K
Service & responsiveness
1-star reviews
2.4%
BEST
7.4%
Replies to reviews
98%
99%
Typical reply time
~4 days
~22 hours
BEST
Markets served
1
29
BEST
Company
Founded
2012
-
Country
🇺🇸 United States
🇵🇱 Poland
Headquarters
Irvine, California, USA
Warsaw, Poland

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 3 for ZEN.COM. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
ZEN.COM

Acorns vs ZEN.COM: the verdict

Acorns and ZEN.COM are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.7 to 88.9 out of 100.

Acorns holds the stronger app-store ratings across Google Play and the App Store.

Acorns draws fewer bottom-scored reviews: 2.4% of its Trustpilot ratings are one star, against 7.4% for ZEN.COM.

Across 7 tracked metrics, Acorns comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.