Comparison

21bitcoin vs Bitstack

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
21bitcoin
Best on ratings
21bitcoin
Best on app quality
21bitcoin
Best on review volume
Bitstack
Best on regulation
Bitstack
21bitcoin
sentiment
Google Play
App Store
Trustpilot
View 21bitcoin →
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Customer sentiment
NeoBase sentiment
96
BEST
91
App & store ratings
Trustpilot
4.8
1,613 ratings
BEST
4.3
1,342 ratings
Google Play
4.9
853 ratings
BEST
4.4
6,831 ratings
App Store
4.8
252 ratings
4.8
10,884 ratings
Total ratings
2.7K
19K
BEST
Service & responsiveness
1-star reviews
1.2%
BEST
10.4%
Replies to reviews
95%
BEST
92%
Typical reply time
~5 days
BEST
~6 days
Company
Founded
2021
2021
Country
🇦🇹 Austria
🇫🇷 France
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
FMA
AMF
Licensed services
3 services
5 services
BEST

Recent coverage

Press we captured in the last 90 days: 3 for 21bitcoin, 2 for Bitstack. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

21bitcoin
Bitstack

21bitcoin vs Bitstack: the verdict

21bitcoin and Bitstack are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

21bitcoin leads NeoBase's composite sentiment score, 96 to 91 out of 100.

21bitcoin holds the stronger app-store ratings across Google Play and the App Store.

21bitcoin draws fewer bottom-scored reviews: 1.2% of its Trustpilot ratings are one star, against 10.4% for Bitstack.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, 21bitcoin comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update weekly.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.