Exchanges

Does KuCoin have a MiCA licence?

✓ Authorised · MiCA CASP

Yes. KuCoin (legal entity KuCoin EU Exchange GmbH) holds a MiCA crypto-asset service provider (CASP) authorisation — regulated by Financial Market Authority (FMA) in Austria, listed in the official ESMA register. Through MiCA passporting it may legally serve clients across the EU/EEA (30 countries).

Licence details
Licence status✓ Authorised (MiCA CASP)
Legal entityKuCoin EU Exchange GmbH
Home regulatorFinancial Market Authority (FMA)
Country of authorisation Austria
Official websitekucoin.eu
SourceESMA MiCA register
Licensed crypto services (5)
Custody & administration of crypto-assets
Safekeeping and administration of crypto-assets on behalf of clients.
Exchange of crypto-assets for funds
Exchanging crypto-assets for fiat currency.
Exchange of crypto-assets for other crypto-assets
Exchanging one crypto-asset for another.
Placing of crypto-assets
Marketing or placing crypto-assets on behalf of an issuer or offeror.
Transfer services for crypto-assets
Transferring crypto-assets on behalf of clients.
Where you can use KuCoin · EU/EEA passporting (30)

A MiCA authorisation passports across the whole EU/EEA, so KuCoin may legally serve clients in:

Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden
✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

KuCoin faces a credibility gap: media coverage remains neutral and market-focused, yet customer sentiment lags significantly at 2.5/5 stars across 2,000+ ratings. The NeoBase index (65/100, down 2.7 points weekly) reflects this disconnect—neither headlines nor analyst discourse directly address the platform, suggesting limited editorial momentum despite operational presence in a volatile market cycle.

Sentiment index

our score · updated weekly
66.2/100
+0.91 vs last week
Reviews · 37,019 ratings65
News75
Mentions

Ratings across platforms

2.5 avg · 2.0K ratings · 2 platforms
Trustpilot
1.8
1.7K ratings · 11% positive
Google Play
3.1
365 ratings · 56% positive
100K+ installs

Rating distribution

Trustpilot · Google Play
5
14% · 279
4
5% · 100
3
9% · 185
2
3% · 57
1
69% · 1.4K

Company responsiveness

28%
Replies to reviews
~7 weeks
Typical reply time

In the media

brand coverage
www.kucoin.com

Bitcoin Bottom Timeframe Narrows as BTC in Loss Nears 50%

www.kucoin.com · 3d ago

Bitcoin's path toward a potential macro bottom is once again being traced with onchain “supply in loss” timing and investor cost-basis...

www.kucoin.com

Bitcoin mining stocks rise despite BTC price decline

www.kucoin.com · 3d ago

Author: Zhou, ChainCatcherAccording toRootDatamarketdata,over the past year, BTC has declined by 46.12%,butbitcoin mining stockshave not...

www.kucoin.com

XRP Enters Buy Warning Zone Similar to Bitcoin Amid Market Correction

www.kucoin.com · 4d ago

XRP has entered the same macro buy warning zone as Bitcoin, a development that marks the beginning of major multi-year accumulation windows.

www.kucoin.com

Japan to Reduce Crypto Tax Rate to 20% by 2028 at the Latest

www.kucoin.com · 4d ago

Author: CryptoSlateCompiled by Deep潮 TechFlowDeep潮 Overview: Japan's House of Councillors has passed a cryptocurrency regulatory reform...

www.kucoin.com

Ark Invest Disputes a16z's Claim That TradFi Prefers Blockchain Over DeFi

www.kucoin.com · 4d ago

Asset manager Ark Invest has dismissed claims made by venture firm a16z that “TradFi does want DeFi, only blockchain.

Latest from social

Sample
KuCoinFacebook· 4d ago · Jul 16, 2026

Travelling this summer? Spend abroad with no hidden fees and real exchange rates.

2.6K💬 16827
KuCoinLinkedIn· 2w ago · Jul 8, 2026

Transparency matters. Here's how KuCoin keeps your money safe and your fees clear.

1.3K💬 3442
KuCoinFacebook· 2w ago · Jul 5, 2026

Proud to share that KuCoin has been recognised for product innovation this year. This is just the beginning.

4.0K💬 102156
KuCoinFacebook· 3w ago · Jun 27, 2026

Transparency matters. Here's how KuCoin keeps your money safe and your fees clear.

910💬 4224

What people are saying

Sample
Priya Nair@priyanairX· 2d ago

Switched to KuCoin and honestly not looking back. The fee transparency alone is worth it.

Sam Okoro@samokoroX· 6d ago

KuCoin's customer service left me hanging on a frozen account. Not a great look.

Chris WhitfieldFacebook· 1w ago

Great thread on how KuCoin is rethinking cross-border payments. Worth a read for anyone in fintech.

Marcus Bell@marcusbellX· 2w ago

Anyone else having issues with KuCoin verification today? Been stuck for hours 😤

Chris Whitfield@chriswhitfieX· 2w ago

KuCoin's customer service left me hanging on a frozen account. Not a great look.

Company

Founded2017
Statusactive

Frequently asked questions

Does KuCoin have a MiCA licence?

Yes. KuCoin (legal entity KuCoin EU Exchange GmbH) holds a MiCA crypto-asset service provider (CASP) authorisation, regulated by Financial Market Authority (FMA) in Austria and listed in the official ESMA register.

Who regulates KuCoin in the EU?

KuCoin's EU activity is authorised and supervised by Financial Market Authority (FMA), its home national competent authority under MiCA.

Which crypto services is KuCoin licensed for?

Under MiCA, KuCoin is authorised for: Custody & administration of crypto-assets, Exchange of crypto-assets for funds, Exchange of crypto-assets for other crypto-assets, Placing of crypto-assets, Transfer services for crypto-assets.

In which countries can I legally use KuCoin?

A MiCA authorisation passports across the whole EU/EEA, so KuCoin may legally serve clients in all 30 EU/EEA member states.

Is KuCoin in the ESMA register?

Yes. KuCoin EU Exchange GmbH appears in ESMA's official register of authorised MiCA crypto-asset service providers, recorded under Financial Market Authority (FMA).

Is a MiCA licence the same as a CASP licence?

Yes. MiCA (MiCAR) is the EU regulation; a CASP (crypto-asset service provider) is a firm it licenses. "MiCA register", "CASP register" and "ESMA register" all refer to the same official list.

Why is KuCoin called 'The People's Exchange'?

KuCoin earned the nickname thanks to its wide range of altcoins (700+ pairs), free trading bots for all users and low fees. It was a pioneer in making DCA, grid and arbitrage bots accessible to retail investors.

What are the fees on KuCoin?

Spot: 0.10% taker / 0.10% maker. KCS token holders pay 20% less. Futures: 0.02% maker / 0.06% taker. KuCoin charges no deposit fees. Withdrawals are charged at network blockchain fees.

Was KuCoin ever hacked?

In 2020 KuCoin suffered a hack of approximately $275 million. The exchange recovered over 84% of funds through cooperation with blockchain analytics firms and project teams. All affected users were fully refunded through KuCoin's insurance fund.

How do trading bots work on KuCoin?

KuCoin offers free bots: Grid Bot (buys low, sells high within a range), DCA Bot (regular purchases), Futures Grid and Infinity Grid. The bots run 24/7 with no coding knowledge required — simply configure the parameters in the app.

How many tokens are listed on KuCoin?

KuCoin lists 700+ cryptocurrencies and 1,200+ trading pairs — one of the broadest altcoin selections in the industry. The exchange frequently lists new projects early, attracting early adopters and investors looking for small-cap tokens.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.