Comparison

Klarna vs Revolut

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Revolut
Best on ratings
Revolut
Best on app quality
Revolut
Best on review volume
Revolut
Klarna
sentiment
Google Play
App Store
Trustpilot
View Klarna →
Revolut
sentiment
Google Play
App Store
Trustpilot
View Revolut →
Customer sentiment
NeoBase sentiment
86.8
94.9
BEST
App & store ratings
Trustpilot
4.5 ★
581,146 ratings
4.7 ★
454,038 ratings
BEST
Google Play
4.5 ★
1,943,366 ratings
4.7 ★
4,107,761 ratings
BEST
App Store
4.7 ★
569,729 ratings
4.7 ★
71,819 ratings
Total ratings
3.1M
4.6M
BEST
Service & responsiveness
1-star reviews
6.1%
4.4%
BEST
Replies to reviews
97%
BEST
59%
Typical reply time
~2 days
~20 hours
BEST
Markets served
19
40
BEST
Company
Founded
2005
2015
Country
🇸🇪 Sweden
🇬🇧 United Kingdom
Headquarters
Stockholm, Sweden
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 15 for Klarna, 34 for Revolut. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Klarna
Revolut

Klarna vs Revolut: the verdict

Klarna and Revolut are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Revolut leads NeoBase's composite sentiment score, 94.9 to 86.8 out of 100.

Revolut holds the stronger app-store ratings across Google Play and the App Store.

Klarna answers 97% of the reviews it receives; Revolut answers 59%.

Across 8 tracked metrics, Revolut comes out ahead on 7.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.