Néobanque · 🇸🇪 Suède

Klarna

Stockholm, Sweden · klarna.com

Budget Cashback Crédit Épargne Frais réduits Premium Voyage Cartes virtuelles

86.8Sentiment /100▼ 0.8

Indice de sentiment

notre score · actualisé tous les mois

86.8/100▼ -0.76 vs mesure précédente

Notes par plateforme

★ 4.5 · 3.1M · 3

Trustpilot

4.5★

581K notes · 81% positifs

Google Play

4.5★

1.9M notes · 89% positifs

50M+ installations

App Store

4.7★

570K notes · 94% positifs

Mesuré le 17 août 2026

Où Klarna est présent

19 markets

Suède Royaume-Uni Allemagne États-Unis Pays-Bas Autriche Finlande Danemark Norvège Belgique Italie Espagne France Pologne Australie Canada Nouvelle-Zélande Irlande Suisse

Répartition des notes

All platforms

5★

75% · 2.3M

4★

14% · 422K

3★

4% · 120K

2★

1% · 44K

1★

6% · 189K

Note et volume d'avis dans le temps

Trustpilot · 4.5★Google Play · 4.5★App Store · 4.7★Review volume · 3.1M · +2.2%

Tendance du sentiment de marque

positive sentiment, by platform

Trustpilot · 81%Google Play · 89%App Store · 94%

Captures de l’app

App Store

Dans les médias

brand coverage

What Klarna is and how the buy now, pay later firm works

qz.com · 1mo ago

Klarna is a Swedish financial technology company that offers consumers short-term installment payment options at the point of sale — a model...

Is Klarna's Digital Bank Pivot Paying Off for Investors

www.kavout.com · 1mo ago

Klarna's shift to a digital bank shows strong user growth and revenue but incurs losses. Despite record Q4 revenue, a net loss and cautious...

Why Is Klarna Stock Gaining Tuesday? - Klarna (NYSE:KLAR)

www.benzinga.com · 1mo ago

Klarna Group plc (NYSE:KLAR) stock rose after reports said Apple Inc. (NASDAQ:AAPL) is partnering with the Swedish fintech company to launch...

Klarna Proves Their Successful Fintech Acquisition Model - Value Thesis Still Compelling

seekingalpha.com · 2mo ago

Klarna benefits from maturing Fair Financing cohorts, low-cost deposit funding, richer NII, and prudent risk underwriting.

Fintech Klarna Expands Capital Efficiency Initiative Into Germany With New Financing Deal

www.crowdfundinsider.com · 2mo ago

Fintech Klarna Expands Capital Efficiency Initiative into Germany with New Financing Deal ... Klarna (NYSE:KLAR), which is now a key player in...

Derniers posts sociaux

LinkedIn & Facebook

KlarnaLinkedIn· 3w ago · Aug 14, 2026

Two projects in our AI for Climate Resilience Program, Acres of Ice in Ladakh and Geotek Water in Nigeria, are testing what AI can and can't do for water security. Here's what they're learning: • AI's real value is attention at a scale no small team can match • Reliable is not the same as useful • The hard part isn't the technology - it's support, agreements, and partners who stay The takeaway? While AI can't run water infrastructure on its own, it can meaningfully extend what a small local team can manage. Read the full article here: https://lnkd.in/eHasdCUN

♡ 10💬 2↻ 0

KlarnaLinkedIn· 3w ago · Aug 12, 2026

Teamwork makes the dream work. We recently joined CJ, a Publicis Groupe company, for a deep dive into our affiliate partnership and the next chapter of Klarna's exciting offering for shoppers. A few highlights from the room: • Affiliate and cashback continue to be one of the clearest paths to incremental growth for brands • Real case studies showing cashback driving order growth, revenue lift, and stronger AOV • Strong engagement signals from Klarna members who shop with cashback Sessions like this are a reminder that trust and partnership matter as much as the numbers behind them. Thanks to the CJ and Klarna teams for a great collaboration. Want to know how Affiliate + Cashback could work for your brand? Let's talk. #Affiliate #Partnerships #Cashback #Growth

♡ 127💬 0↻ 3

KlarnaLinkedIn· 3w ago · Aug 12, 2026

Ask an AI to shop for you and you hit a wall the demos don't show. The same product appears three times, three prices, three names. Stock is stale. Nothing says whether two listings are even the same item. Our POV: AI agents can't shop on data they can't read. The models are extraordinary; the product data underneath them is a mess — built for human eyes and keyword search, not for machines reasoning about intent. For merchants, this is the new SEO. If your catalogue is duplicated and unstructured, an agent can't confidently recommend you, so it won't. Getting agent-ready: clean, structured, live product data is the work that decides who gets discovered next. Where's your product data on the agent-ready scale today? #Klarna #AgenticCommerce #ProductData

♡ 13💬 3↻ 0

KlarnaLinkedIn· 3w ago · Aug 11, 2026

Ask five merchants how their customers pay now and you'll get five different answers. Some have watched wallets take over. Some are seeing installments where cards used to be. Some are seeing a single purchase split across two or three methods. And some will tell you nothing much has moved since 2024. So which one sounds like your checkout? Vote below and tell us what's changed in the comments. #Klarna #Payments

♡ 3💬 0↻ 0

Ce que disent les utilisateurs

mentions on X, Reddit & Facebook

u/TrickyInvestment5922TrickyInvestment5922Reddit· 2w ago

Is it normal to wait 10 Days to get your money back, when payment is with Klarna?

etn.etnshowX· 3w ago

.@Klarna CMO @davsantweet says one of the company's US growth strategies was teaming up with RuPaul's Drag Race to target tightly-knit communities: "Instead of thinking about going after the US, which is an insane first hill to climb, go after a zip code or a community or something smaller." "We pinpointed subcultures that we felt fitted and needed our proposition." "We teamed up with RuPaul's Drag Race and did a campaign called Shop Like a Queen." "We expanded that into gamers."

IntelligentSeal2266Facebook· 3w ago

my new credit agreement it's says pay over 6 weeks is £800 but the over 3mths is £1200 but in my account it's still says 800 over 6wks and 3mths

PeacefulKiwi8719Facebook· 3w ago

Gjorde en retur på ett köp som gjordes genom Klarna faktura. Tyvärr hann jag betala fakturan innan returen blev aktuell, i vilket fall. Företaget strök köpet dock fick jag inget meddelande från Klarna mer än att beloppet jag hade betalat var överstruket i appen. Deras chatt sade att jag skulle se pengarna inom 7 bankdagar, när det hade gått säger samma chatt 10 bankdagar. När det gått 14 bankdagar ringer jag kundtjänst och meddelar att jag ännu inte fått återbetalningen. Som svar får jag "Vi har betalat ut pengarna den 6 juli och du har dem på ditt konto, kolla igen" Ska nämnas att köpet gjordes den 7 juli så hur dem kan återbetala något innan jag ens gjort köpet är oklart. Jag påtalar detta och att jag inte erhållit pengarna varpå personen på kundtjänst säger "Jo, vi har betalat ut pengarna, kolla ditt konto, tack för att du ringde Klarna" och avslutar sen samtalet. Så ja Klarna fungerar bra så länge man betalar till dem, ska dem återbetala är det bara att glömma.

Davina PayneFacebook· 3w ago

I am having serious problems with Klarna. I bought an item and paid for through Klarna. They claim my payment has never been received. I check my bank statement and with the bank who agreed the payment left my bank and its cleared . Klarna will not except this. I have done online chat and spoke to various people who do not believe me. Have even sent bank statements to them to prove payment has left my bank. I am going round in circles and getting no where . Received another email today for payment with added interest. Has any one got suggestions what I can do please.

Questions fréquentes

Klarna est-elle une banque ?

Oui. Klarna détient une licence bancaire délivrée par l'autorité suédoise de surveillance financière (Finansinspektionen). En Suède et en Allemagne, elle propose des comptes d'épargne assortis d'une garantie des dépôts. Sur les autres marchés, elle opère en tant qu'établissement de paiement.

Comment fonctionne le Pay in 3 de Klarna ?

Le Pay in 3 de Klarna répartit votre achat en 3 mensualités égales payées sur 60 jours. Le premier paiement intervient au moment du paiement, puis tous les 30 jours. Sur la plupart des marchés, il n'y a aucun intérêt, bien que des frais de retard puissent s'appliquer.

Klarna affecte-t-elle mon score de crédit ?

Klarna effectue une vérification de crédit non impactante (soft check) pour la plupart de ses produits, mais une vérification approfondie (hard check) pour ses produits de financement. Les paiements manqués peuvent être signalés aux organismes d'évaluation du crédit et affecter votre score de crédit.

Qu'est-ce que la Klarna Card ?

La carte Klarna Visa vous permet de payer partout où Visa est accepté et de choisir de payer immédiatement ou d'utiliser le BNPL a posteriori. Des frais mensuels s'appliquent sur certains marchés.

Klarna est-elle disponible aux États-Unis ?

Oui. Klarna opère aux États-Unis et propose les options Pay in 4, Pay in 30 ainsi que des solutions de financement mensuel. La Klarna Card est également disponible aux États-Unis.

Comparer Klarna à des néobanques similaires

Notes et sentiment agrégés depuis Trustpilot, Google Play et l’App Store - uniquement des métriques anonymisées des stores, aucun avis individuel.

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