Comparison

Coinbase vs Gate.io

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinbase
Best on ratings
Coinbase
Best on app quality
Coinbase
Best on review volume
Coinbase
Best on regulation
Coinbase
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Gate.io
sentiment
Google Play
App Store
Trustpilot
View Gate.io →
Customer sentiment
NeoBase sentiment
88.6
BEST
52.9
App & store ratings
Trustpilot
4.0 ★
22,899 ratings
BEST
1.5 ★
1,412 ratings
Google Play
4.3 ★
928,022 ratings
4.4 ★
89,015 ratings
BEST
App Store
4.7 ★
1,796,518 ratings
BEST
4.3 ★
5,211 ratings
Total ratings
2.7M
BEST
96K
Service & responsiveness
1-star reviews
6.7%
BEST
10.7%
Replies to reviews
86%
BEST
20%
Typical reply time
~2 days
~2 days
BEST
Company
Founded
2012
-
Country
🇺🇸 United States
-
Headquarters
San Francisco, USA (remote-first)
-
Status
active
-
MiCA regulation
MiCA licence
✓ Yes
BEST
✓ Yes
Regulator
CSSF
MFSA
Licensed services
7 services
BEST
6 services

Recent coverage

Press we captured in the last 90 days: 40 for Coinbase, 25 for Gate.io. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Coinbase
Gate.io

Coinbase vs Gate.io: the verdict

Coinbase and Gate.io are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinbase leads NeoBase's composite sentiment score, 88.6 to 52.9 out of 100.

Coinbase draws fewer bottom-scored reviews: 6.7% of its Trustpilot ratings are one star, against 10.7% for Gate.io.

Coinbase answers 86% of the reviews it receives; Gate.io answers 20%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 10 tracked metrics, Coinbase comes out ahead on 8.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.