Comparison
Chase UK vs ZEN.COM
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 8 for Chase UK, 3 for ZEN.COM. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- Revolut Appoints Former Chase UK Chief Kuba Fast as CEO of Revolut Bank UABffnews.com · Aug 1, 2026
- Revolut hires ex-Chase UK boss Kuba Fast to lead its European bankthenextweb.com · Jul 15, 2026
- Revolut poaches Chase UK boss Kuba Fast to help its Europe pushthetimes.com · Jul 15, 2026
- ZEN.COM Launches Mastercard Click to Pay Across Europe and Singaporepymnts.com · Jul 15, 2026
- ZEN.COM Launches Mastercard Click to Pay as Consumer Demand for Simpler Online Payments Growsglobenewswire.com · Jul 15, 2026
- ZEN.COM Launches Mastercard Click to Pay as Consumer Demand for Simpler Online Payments Growsmarkets.businessinsider.com · Jul 3, 2026
Chase UK vs ZEN.COM: the verdict
Chase UK and ZEN.COM are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Chase UK leads NeoBase's composite sentiment score, 91.2 to 88.9 out of 100.
Chase UK holds the stronger app-store ratings across Google Play and the App Store.
Chase UK draws fewer bottom-scored reviews: 1.8% of its Trustpilot ratings are one star, against 7.4% for ZEN.COM.
ZEN.COM answers 96% of the reviews it receives; Chase UK answers 80%.
Across 9 tracked metrics, Chase UK comes out ahead on 5.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.