Comparison

Cash App vs Revolut

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Tie
Best on app quality
Tie
Best on review volume
Cash App
Cash App
sentiment
Google Play
App Store
Trustpilot
View Cash App →
Revolut
sentiment
Google Play
App Store
Trustpilot
View Revolut →
Customer sentiment
NeoBase sentiment
95
94
App & store ratings
Trustpilot
4.5
27,701 ratings
4.7
435,438 ratings
BEST
Google Play
4.7
4,365,839 ratings
4.7
4,061,780 ratings
App Store
4.8
8,567,893 ratings
4.9
1,052,348 ratings
BEST
Total ratings
13.0M
BEST
5.5M
Service & responsiveness
1-star reviews
2.3%
BEST
3.6%
Replies to reviews
85%
BEST
61%
Typical reply time
< 1h
BEST
~19 hours
Markets served
2
40
BEST
Company
Founded
2013
2015
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
-
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 13 for Cash App, 25 for Revolut. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Cash App
Revolut

Cash App vs Revolut: the verdict

Cash App and Revolut are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 95 out of 100 on NeoBase's composite sentiment index.

Revolut holds the stronger app-store ratings across Google Play and the App Store.

Cash App answers 85% of the reviews it receives; Revolut answers 61%.

Across 7 tracked metrics, Cash App comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every two weeks.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.