Comparison

Blockchain.com vs Coinbase

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinbase
Best on ratings
Tie
Best on app quality
Blockchain.com
Best on review volume
Coinbase
Best on regulation
Coinbase
Blockchain.com
sentiment
Google Play
App Store
Trustpilot
View Blockchain.com →
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Customer sentiment
NeoBase sentiment
71.5
87.2
BEST
App & store ratings
Trustpilot
2.6 ★
6,941 ratings
4.0 ★
23,253 ratings
BEST
Google Play
4.6 ★
157,364 ratings
BEST
4.3 ★
929,540 ratings
App Store
4.7 ★
184,163 ratings
4.7 ★
1,797,843 ratings
Total ratings
348K
2.8M
BEST
Service & responsiveness
1-star reviews
6.6%
6.8%
Replies to reviews
79%
89%
BEST
Typical reply time
~1 day
BEST
~5 days
Company
Founded
2011
2012
Country
-
🇺🇸 United States
Headquarters
-
San Francisco, USA (remote-first)
Status
-
active
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
BEST
Regulator
MFSA
CSSF
Licensed services
5 services
7 services
BEST

Recent coverage

Press we captured in the last 90 days: 23 for Blockchain.com, 40 for Coinbase. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Blockchain.com
Coinbase

Blockchain.com vs Coinbase: the verdict

Blockchain.com and Coinbase are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinbase leads NeoBase's composite sentiment score, 87.2 to 71.5 out of 100.

Blockchain.com holds the stronger app-store ratings across Google Play and the App Store.

Coinbase answers 89% of the reviews it receives; Blockchain.com answers 79%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Coinbase comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.