Comparison

Bitpanda vs Coinhouse

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitpanda
Best on ratings
Tie
Best on app quality
Bitpanda
Best on review volume
Bitpanda
Best on regulation
Tie
Bitpanda
sentiment
Google Play
App Store
Trustpilot
View Bitpanda →
Coinhouse
sentiment
Google Play
App Store
Trustpilot
View Coinhouse →
Customer sentiment
NeoBase sentiment
87.2
BEST
85.7
App & store ratings
Trustpilot
4.1 ★
15,871 ratings
4.6 ★
3,012 ratings
BEST
Google Play
4.5 ★
56,591 ratings
BEST
4.2 ★
1,550 ratings
App Store
4.7 ★
26,296 ratings
BEST
4.5 ★
2,700 ratings
Total ratings
99K
BEST
7.3K
Service & responsiveness
1-star reviews
7.1%
5.7%
BEST
Replies to reviews
100%
BEST
76%
Typical reply time
~4 days
BEST
~5 days
Company
Founded
2014
2014
Country
🇦🇹 Austria
🇫🇷 France
Headquarters
Vienna, Austria
Paris, France
Status
active
-
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
Regulator
FMA
AMF
Licensed services
7 services
7 services

Recent coverage

Press we captured in the last 90 days: 8 for Bitpanda, 0 for Coinhouse. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitpanda
Coinhouse

Bitpanda vs Coinhouse: the verdict

Bitpanda and Coinhouse are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitpanda leads NeoBase's composite sentiment score, 87.2 to 85.7 out of 100.

Bitpanda holds the stronger app-store ratings across Google Play and the App Store.

Bitpanda answers 100% of the reviews it receives; Coinhouse answers 76%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Bitpanda comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.