Comparison

Albo vs Chase UK

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Chase UK
Best on app quality
Chase UK
Best on review volume
Chase UK
Albo
sentiment
Google Play
App Store
Trustpilot
View Albo →
Chase UK
sentiment
Google Play
App Store
Trustpilot
View Chase UK →
Customer sentiment
NeoBase sentiment
90.5
91.1
App & store ratings
Trustpilot
2.1 ★
9 ratings
3.5 ★
16,005 ratings
BEST
Google Play
4.6 ★
31,660 ratings
4.8 ★
124,578 ratings
BEST
App Store
4.7 ★
12,246 ratings
4.9 ★
285,848 ratings
BEST
Total ratings
44K
426K
BEST
Service & responsiveness
1-star reviews
6.4%
1.7%
BEST
Replies to reviews
0%
83%
BEST
Typical reply time
-
~2 days
Markets served
1
1
Company
Founded
-
2021
Country
🇲🇽 Mexico
🇬🇧 United Kingdom
Headquarters
Mexico City, Mexico
-

Recent coverage

Press we captured in the last 90 days: 0 for Albo, 2 for Chase UK. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Albo
Chase UK

Albo vs Chase UK: the verdict

Albo and Chase UK are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 90.5 out of 100 on NeoBase's composite sentiment index.

Chase UK holds the stronger app-store ratings across Google Play and the App Store.

Chase UK draws fewer bottom-scored reviews: 1.7% of its Trustpilot ratings are one star, against 6.4% for Albo.

Chase UK answers 83% of the reviews it receives; Albo answers 0%.

Across 6 tracked metrics, Chase UK comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.