Comparison

Aion Bank vs Monzo

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Monzo
Best on ratings
Monzo
Best on review volume
Monzo
Aion Bank
sentiment
Google Play
App Store
Trustpilot
View Aion Bank →
Monzo
sentiment
Google Play
App Store
Trustpilot
View Monzo →
Customer sentiment
NeoBase sentiment
23.6
96.3
BEST
App & store ratings
Trustpilot
1.6 ★
560 ratings
4.6 ★
73,540 ratings
BEST
Google Play
-
4.2 ★
185,317 ratings
App Store
-
4.8 ★
5,688 ratings
Total ratings
560
265K
BEST
Service & responsiveness
1-star reviews
50.9%
13%
BEST
Replies to reviews
0%
50%
BEST
Typical reply time
-
~3 days
Markets served
6
BEST
2
Company
Founded
-
2015
Country
🇧🇪 Belgium
🇬🇧 United Kingdom
Headquarters
Brussels, Belgium
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 0 for Aion Bank, 15 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Aion Bank
Monzo

Aion Bank vs Monzo: the verdict

Aion Bank and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Monzo leads NeoBase's composite sentiment score, 96.3 to 23.6 out of 100.

Monzo draws fewer bottom-scored reviews: 13% of its Trustpilot ratings are one star, against 50.9% for Aion Bank.

Monzo answers 50% of the reviews it receives; Aion Bank answers 0%.

Across 6 tracked metrics, Monzo comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.