Comparison

Afterpay vs Atom Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Atom Bank
Best on app quality
Tie
Best on review volume
Afterpay
Afterpay
sentiment
Google Play
App Store
Trustpilot
View Afterpay →
Atom Bank
sentiment
Google Play
App Store
Trustpilot
View Atom Bank →
Customer sentiment
NeoBase sentiment
95.1
95.1
App & store ratings
Trustpilot
4.6 ★
237,380 ratings
4.8 ★
21,611 ratings
BEST
Google Play
4.8 ★
169,764 ratings
BEST
4.8 ★
19,950 ratings
App Store
5.0 ★
37 ratings
BEST
4.8 ★
69,961 ratings
Total ratings
407K
BEST
112K
Service & responsiveness
1-star reviews
1.6%
1.7%
Replies to reviews
95%
94%
Typical reply time
~2 weeks
~1 week
BEST
Markets served
10
BEST
1
Company
Founded
2014
2013
Country
🇦🇺 Australia
🇬🇧 United Kingdom
Headquarters
Melbourne, Australia
Durham, United Kingdom
Status
acquired
-

Recent coverage

Press we captured in the last 90 days: 4 for Afterpay, 9 for Atom Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Afterpay
Atom Bank

Afterpay vs Atom Bank: the verdict

Afterpay and Atom Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 95.1 out of 100 on NeoBase's composite sentiment index.

Afterpay holds the stronger app-store ratings across Google Play and the App Store.

Across 6 tracked metrics, Afterpay comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.