Comparison

Acorns vs Monzo

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Tie
Best on app quality
Tie
Best on review volume
Acorns
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Monzo
sentiment
Google Play
App Store
Trustpilot
View Monzo →
Customer sentiment
NeoBase sentiment
94.7
BEST
93.2
App & store ratings
Trustpilot
4.0
4,173 ratings
4.6
72,448 ratings
BEST
Google Play
4.7
408,945 ratings
4.8
182,990 ratings
App Store
4.8
958,365 ratings
4.8
5,666 ratings
Total ratings
1.4M
BEST
261K
Service & responsiveness
1-star reviews
2.4%
BEST
4.9%
Replies to reviews
98%
-
Typical reply time
~4 days
-
Markets served
1
2
BEST
Company
Founded
2012
2015
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
Irvine, California, USA
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 24 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Monzo

Acorns vs Monzo: the verdict

Acorns and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.7 to 93.2 out of 100.

Across 5 tracked metrics, Acorns comes out ahead on 3.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.