Neobanks

Neobank · US

Stripe

San Francisco, USA · stripe.com

Stripe is the world's leading payments infrastructure for businesses, powering online and in-person payments, billing, and financial services for millions of companies.

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Stripe commands strong media momentum—a +9.8-point weekly sentiment surge to 81/100, buoyed by its $53bn PayPal acquisition bid generating largely positive coverage. Yet customer reviews lag significantly at 3.6/5, flagging a material gap between external narrative optimism and user satisfaction. The divergence suggests promotional tailwinds aren't translating into product or service perception improvements.

Sentiment index

our score · updated weekly
85.4/100
+3.99 vs last week
Reviews · 119,322 ratings83
News94
Mentions

Where Stripe operates

31 markets
United States United Kingdom Germany France Netherlands Spain Italy Portugal Belgium Austria Sweden Norway Denmark Finland Ireland Switzerland Australia Canada Singapore Japan Hong Kong SAR China Mexico Brazil India United Arab Emirates Poland Czechia Slovakia Romania Bulgaria Croatia

Ratings across platforms

3.6 avg · 119K ratings · 3 platforms
Trustpilot
1.7
17K ratings · 43% positive
Google Play
4.3
34K ratings · 83% positive
1M+ installs
App Store
4.7
69K ratings · 93% positive

Rating distribution

All platforms
5
78% · 93K
4
5% · 5.9K
3
2% · 2.7K
2
2% · 1.9K
1
13% · 16K

Company responsiveness

100%
Replies to reviews
~2 days
Typical reply time

In the media

brand coverage
fintechmagazine.com

Could Stripe’s US$53bn PayPal Bid Reshape Global Payments?

fintechmagazine.com · 3d ago

Stripe's US$53bn bid for PayPal could unite merchant infrastructure and consumer scale, accelerating stablecoin adoption and reshaping...

www.msn.com

Stripe and Advent's $53bn PayPal bid faces pushback over valuation

www.msn.com · 4d ago

Major fintech bid: Stripe and Advent's $53bn offer for PayPal is one of the largest in fintech history, proposing joint ownership without...

www.axios.com

What Stripe and Advent still haven't explained

www.axios.com · 4d ago

Stripe and Advent International's reported $53 billion bid for PayPal would create one of the payments industry's largest combinations,...

cryptobriefing.com

Stripe and Advent offer $53B to acquire PayPal, boosting PYPL shares

cryptobriefing.com · 4d ago

The unsolicited bid values PayPal at $60.50 per share, a 28% premium, and could reshape the fintech landscape if stablecoin ambitions align...

www.axios.com

Stripe and Advent make $53B bid for PayPal

www.axios.com · 4d ago

It would be the largest fintech acquisition ever — and a rare case of a venture-backed company buying an S&P 500 company.

What people are saying

Sample
Nora Lindqvist@noralindqvisX· today

Switched to Stripe and honestly not looking back. The fee transparency alone is worth it.

Marcus Bell@marcusbellX· 3d ago

Great thread on how Stripe is rethinking cross-border payments. Worth a read for anyone in fintech.

Elena FischerFacebook· 4d ago

Mixed feelings on Stripe lately — love the product, but the latest update changed a flow I relied on.

Léa DuboisFacebook· 1w ago

Been using Stripe for 6 months now — the app just works. Transfers land instantly and support actually replies.

Elena Fischer@elenafischerX· 2w ago

Mixed feelings on Stripe lately — love the product, but the latest update changed a flow I relied on.

Company

Founded2010
HeadquartersSan Francisco, USA
OwnershipPrivate
Available in31 markets

About Stripe

Stripe was founded in 2010 by Irish brothers Patrick and John Collison. It provides developer-first payment APIs used by companies ranging from startups to Amazon and Google. Stripe also offers Stripe Atlas (company formation), Stripe Capital (lending), Stripe Issuing (card creation), and Stripe Treasury (banking-as-a-service).

Frequently asked questions

Is Stripe for consumers or businesses?

Stripe is primarily a B2B platform for businesses and developers. Consumers don't open Stripe accounts — they interact with Stripe indirectly when paying on websites powered by it. However, Stripe also offers some consumer-facing products in select markets.

How much does Stripe charge per transaction?

Stripe's standard pricing is 1.5% + €0.25 for European cards (in Europe) or 2.9% + $0.30 per transaction in the US. Additional fees apply for international cards and currency conversion.

Does Stripe offer banking services?

Stripe Treasury allows platforms to embed financial services, including FDIC-insured accounts, card issuing, and money movement. It's an infrastructure layer, not a consumer bank.

Is Stripe publicly traded?

No. As of 2024, Stripe remains a private company despite being one of the world's most valuable startups.

Which countries does Stripe support?

Stripe supports businesses in 46+ countries and accepts payments from customers in 195+ countries in 135+ currencies.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.