Neobanks

Neobank · 🇺🇸 United States

Stripe

San Francisco, USA · stripe.com

54.1Sentiment /100 1.3

Stripe is the world's leading payments infrastructure for businesses, powering online and in-person payments, billing, and financial services for millions of companies.

✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Stripe maintains solid customer satisfaction at 4.1/5 across 119k ratings, with sentiment holding steady. Media enthusiasm centers on acquisition speculation - PayPal takeover talks dominate recent headlines. However, the NeoBase index sits at 54.1/100, down 1.3 points week-over-week, suggesting underlying sentiment hasn't fully aligned with bullish acquisition narrative. Customer reviews remain resilient despite modest index decline.

Sentiment index

our score · updated every month
54.1/100 -1.31 vs previous reading
025507510054.125 Jul1 Aug15 Aug

Ratings across platforms

4.1 · 120K · 3
Trustpilot
1.6
17K ratings · 43% positive
Google Play
4.3
34K ratings · 81% positive
1M+ installs
App Store
4.7
69K ratings · 93% positive
Measured August 17, 2026

Where Stripe operates

31 markets
United States United Kingdom Germany France Netherlands Spain Italy Portugal Belgium Austria Sweden Norway Denmark Finland Ireland Switzerland Australia Canada Singapore Japan Hong Kong Mexico Brazil India United Arab Emirates Poland Czechia Slovakia Romania Bulgaria Croatia

Rating distribution

All platforms
5
77% · 92K
4
5% · 5.8K
3
2% · 2.7K
2
2% · 2.0K
1
14% · 17K

Rating & review volume over time

Trustpilot · 1.6★Google Play · 4.3★App Store · 4.7★Review volume · 120K · +0.08%
12345119KJul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 43%Google Play · 81%App Store · 93%
95%68%40%Jul '26Aug '26Aug '26

App screenshots

App Store
Stripe app screenshot 1Stripe app screenshot 2Stripe app screenshot 3Stripe app screenshot 4Stripe app screenshot 5Stripe app screenshot 6

In the media

brand coverage
techcrunch.com

Talks to sell PayPal to Stripe and Advent are heating up

techcrunch.com · 3w ago

PayPal is still reportedly negotiating a potential sale to Stripe and private equity firm Advent, as the fintech firm's new CEO attempts to...

www.investing.com

Stripe and Advent bid $60.50 a share for PayPal as talks advance, WSJ reports

www.investing.com · 3w ago

Investing.com - Stripe and private-equity firm Advent International proposed $60.50 per share for PayPal in July, valuing the payments giant...

www.wsj.com

Exclusive | PayPal in Talks to Sell Itself to Stripe, Private-Equity Firm Advent

www.wsj.com · 3w ago

The fintech startup and private-equity firm offered to buy the struggling payments company in July.

yellow.com

PayPal Receives $53B Takeover Approach From Stripe And Advent

yellow.com · 3w ago

A joint Stripe and Advent bid puts PayPal in play, with...

ffnews.com

KAST Appoints Stripe Veteran Connor Fitzgerald as U.S. General Manager to Drive Market Expansion

ffnews.com · 3w ago

KAST recruits Stripe's Connor Fitzgerald as U.S. General Manager to lead strategic growth and operations in the United States fintech...

Latest from social

LinkedIn & Facebook
StripeLinkedIn· 4w ago · Aug 4, 2026

Something wild is happening with Stripe Connect right now. We've added more platforms on Stripe in the last 3 months than we did in the last 6 months of 2025. New platform businesses on Stripe are up 106% year over year. And, fascinatingly, that growth rate is still accelerating. A few things stand out to me: 1. These are real businesses onboarding real users with real volume. We did a deep audit of our newest platforms (manual reviews, LLM classification, heuristic checks) and they're legit. Even better, our January 2026 cohort is hitting $1M in volume at a higher rate than any previous cohort. 2. AI is changing how developers build on Stripe, with 42% of new integrations involving some form of AI assistance. For Connect users, we're leaning into this trend heavily with better docs, blueprints, and agent-friendly tooling. We recently added a new connect-recommend skill to the official Stripe plugin for Claude, available to users who install or invoke the plugin. This skill provides agent-steering resources that help AI recommend the Connect integration for the use case. In Claude skill evals, the rewritten Connect guidance improved the pass rate from ~40% to ~90% across our six core Connect scenarios. 3. The macro tailwinds are real and, at the same time, we've also shipped a ton of improvements to onboarding and integration flows that are compounding. Users building “complete” integrations (a leading indicator for us) is up 200% YoY. For SaaS platforms thinking about embedded payments or financial services, the barrier to entry has never been lower. The platforms building now are scaling faster than we've ever seen. So excited for what’s happening with the segment and we want your feedback. If you're a platform founder or leader, would love to hear what's top of mind for you right now.

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About Stripe

Stripe was founded in 2010 by Irish brothers Patrick and John Collison. It provides developer-first payment APIs used by companies ranging from startups to Amazon and Google. Stripe also offers Stripe Atlas (company formation), Stripe Capital (lending), Stripe Issuing (card creation), and Stripe Treasury (banking-as-a-service).

Frequently asked questions

Is Stripe for consumers or businesses?

Stripe is primarily a B2B platform for businesses and developers. Consumers don't open Stripe accounts — they interact with Stripe indirectly when paying on websites powered by it. However, Stripe also offers some consumer-facing products in select markets.

How much does Stripe charge per transaction?

Stripe's standard pricing is 1.5% + €0.25 for European cards (in Europe) or 2.9% + $0.30 per transaction in the US. Additional fees apply for international cards and currency conversion.

Does Stripe offer banking services?

Stripe Treasury allows platforms to embed financial services, including FDIC-insured accounts, card issuing, and money movement. It's an infrastructure layer, not a consumer bank.

Is Stripe publicly traded?

No. As of 2024, Stripe remains a private company despite being one of the world's most valuable startups.

Which countries does Stripe support?

Stripe supports businesses in 46+ countries and accepts payments from customers in 195+ countries in 135+ currencies.

Compare Stripe with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.