Neobanks

Neobank · IT

Illimity Bank

Milan, Italy · illimity.com

Illimity Bank is an Italian digital bank listed on Borsa Italiana, specialising in SME lending, distressed asset management and digital retail banking.

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Illimity Bank sits in a widening gap between customer and media perception. Review ratings remain soft at 3.2/5 across 10,857 responses, yet media sentiment and the NeoBase index (73/100, +7.4wk) are surging on recent capital wins and SME-focused partnerships—particularly €50m EIF funding and SACE collaboration for green business lending. The divergence suggests institutional confidence in the model outpaces retail user satisfaction.

Sentiment index

our score · updated weekly
72.8/100
-0.55 vs last week
Reviews · 30,628 ratings73
News
Mentions

Where Illimity Bank operates

1 markets
Italy

Ratings across platforms

3.2 avg · 11K ratings · 2 platforms
Trustpilot
1.9
525 ratings · 35% positive
App Store
4.5
10K ratings · 88% positive

Rating distribution

Trustpilot · App Store
5
72% · 7.8K
4
14% · 1.5K
3
4% · 457
2
2% · 214
1
8% · 918

Company responsiveness

8%
Replies to reviews
~2 weeks
Typical reply time

In the media

brand coverage
www.fintechfutures.com

Banca Sella acquires full control of Hype for €85m

www.fintechfutures.com · 9mo ago

Italy's Banca Sella has agreed to acquire full control of Milan-based fintech Hype for €85 million, subject to Bank of Italy approval.

www.euromoney.com

Passera doubles down on SME-neobank model

www.euromoney.com · 23mo ago

While incumbent Italian banks have seen profits surge thanks to higher rates, the shrinking size and profitability of the non-performing...

fintech.global

SACE and illimity Bank join forces to propel Italy’s eco-friendly business revolution

fintech.global · 32mo ago

This partnership is a significant step towards accelerating Italy's sustainable transition, aiding Italian businesses in their eco-friendly investments.

bebeez.it

I Confidi soci di Crescitalia cartolarizzeranno prestiti alle pmi per 150 mln euro analizzati dalla fintech. Illimity comprerà le note abs

bebeez.it · 35mo ago

I Confidi soci di Crescitalia cartolarizzeranno prestiti alle pmi per 150 mln euro analizzati dalla fintech. Illimity comprerà le note abs.

fintech.global

Italian FinTech, illimity Bank, secures €50m from EIF for SMEs' sustainable and digital transformation

fintech.global · 38mo ago

The European Investment Fund (EIF), a part of the EIB Group, has furnished the bank with two guarantees totalling €50m, in a bid to augment...

Latest from social

Sample
Illimity BankLinkedIn· 1d ago · Jul 19, 2026

New in the Illimity Bank app: a faster, cleaner way to manage your money. Update to the latest version to try it.

1.6K💬 6920
Illimity BankLinkedIn· 1w ago · Jul 11, 2026

Big milestone for the Illimity Bank community — thank you to everyone who's joined us on the journey. More to come. 🚀

3.9K💬 10372
Illimity BankLinkedIn· 2w ago · Jul 8, 2026

Behind every feature is a team obsessed with the details. A look at how Illimity Bank ships.

3.8K💬 119102
Illimity BankFacebook· 3w ago · Jun 29, 2026

Travelling this summer? Spend abroad with no hidden fees and real exchange rates.

3.3K💬 122115

What people are saying

Sample
Léa Duboisu/laduboisReddit· 1d ago

If you're comparing neobanks in 2026, Illimity Bank keeps coming up in every conversation I have.

Léa Dubois@laduboisX· 4d ago

Anyone else having issues with Illimity Bank verification today? Been stuck for hours 😤

Daniel Kimu/danielkimReddit· 6d ago

Illimity Bank's customer service left me hanging on a frozen account. Not a great look.

Elena Fischer@elenafischerX· 1w ago

Great thread on how Illimity Bank is rethinking cross-border payments. Worth a read for anyone in fintech.

Priya NairFacebook· 2w ago

Illimity Bank's customer service left me hanging on a frozen account. Not a great look.

Company

Founded2019
HeadquartersMilan, Italy
OwnershipPublic (BIT: ILTY)
LicensesFull banking licence -- Bank of Italy, Borsa Italiana listed
Available in1 market

About Illimity Bank

Illimity Bank was founded in 2019 by Corrado Passera (former CEO of Intesa Sanpaolo) and listed on Borsa Italiana in the same year -- making it one of the world's first neobanks to go public at launch. It serves both retail customers and businesses (SME lending, factoring, distressed credit). With a full banking licence and stock market listing, it represents a unique model in European digital banking.

Frequently asked questions

What makes Illimity Bank unique?

Illimity Bank is unusual in European banking — it is one of the few neobanks to have gone public on a stock exchange (Borsa Italiana) at the moment of launch in 2019. It combines retail digital banking with specialised SME lending and distressed debt management, giving it a diversified business model rare among digital banks.

Does Illimity Bank hold a full banking licence?

Yes, Illimity Bank holds a full banking licence from the Bank of Italy (Banca d'Italia) and is listed on Borsa Italiana (ticker: ILTY). Deposits are protected by the Italian Interbank Deposit Protection Fund (FITD) up to €100,000.

What interest rates does Illimity offer on savings accounts?

Illimity consistently offers some of the highest savings rates on the Italian market. Rates are variable — check the current offering at illimity.com. Accounts are available to Italian residents only.

Does Illimity offer business lending?

Yes, Illimity specialises in SME financing — term loans, factoring and receivables financing. This distinguishes it from most neobanks that focus exclusively on retail customers.

Is Illimity available outside Italy?

No, Illimity Bank operates exclusively in Italy and is designed for Italian residents and businesses. The app and customer support are available in Italian only.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.