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HolaPana

Panama · holapana.com

93.0Sentiment /100▲ 3.2
✦ Sentiment OverviewUpdated every month · Sep 15, 2026

HolaPana maintains strong customer backing: a 4.6/5 average across nearly 3,000 ratings reflects consistent satisfaction. Sentiment has remained steady week-to-week, while the NeoBase index stands at 93.0 (+3.2), signaling reinforced positive perception. The uptick suggests recent momentum - likely driven by product reliability or customer service - offsetting typical market noise and sustaining the brand's competitive standing.

Sentiment index

our score · updated every month
93.0/100▲ +3.19 vs previous reading
025507510093.015 Aug15 Sep

Ratings across platforms

★ 4.6 · 2.9K · 3
Trustpilot
3.5★
3 ratings · 67% positive
Google Play
4.5★
1.6K ratings · 88% positive
500K+ installs
App Store
4.8★
1.3K ratings · 97% positive
Measured September 15, 2026

Where HolaPana operates

3 markets
Panama Colombia Costa Rica

Rating distribution

All platforms
5★
85% · 2.5K
4★
7% · 212
3★
0% · 6
2★
1% · 37
1★
6% · 188

Rating & review volume over time

Trustpilot · 3.5★Google Play · 4.5★App Store · 4.8★Review volume · 2.9K · +1.4%
1★2★3★4★5★2.9KAug '26Sep '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 67%Google Play · 88%App Store · 97%
99%82%64%Aug '26Sep '26

In the media

Sample
Bloomberg

HolaPana reports strong customer growth as revenue climbs

Bloomberg · 1d ago

HolaPana said active customers rose sharply over the past year, with the company pointing to new markets and product launches as key drivers.

Finextra

HolaPana expands into new markets with local licences

Finextra · 6d ago

The fintech confirmed it has secured regulatory approval to operate in additional countries, deepening its European and global footprint.

Finextra

HolaPana outage briefly disrupts payments for some users

Finextra · 2w ago

A short-lived technical issue affected a subset of HolaPana customers; the company said service was restored and funds were unaffected.

Bloomberg

Regulators scrutinise HolaPana over compliance controls

Bloomberg · 3w ago

Authorities are reviewing HolaPana's anti-fraud and onboarding processes, part of broader oversight of fast-growing digital banks.

The Verge

HolaPana partners on new payments feature

The Verge · 4w ago

HolaPana announced a partnership to broaden its payments capabilities, as competition among neobanks intensifies.

Latest from social

LinkedIn & Facebook

Frequently asked questions

What is HolaPana and who is it for?

HolaPana is a digital bank for residents of Panama and Central America looking for an alternative to traditional branch-based banks. It offers a fee-free account, Visa card and regional transfers — particularly useful for expats and people sending remittances.

Can I open a HolaPana account without a permanent Panamanian address?

HolaPana allows account opening online with a government-issued ID, making it one of the more accessible options for new residents and expats in Panama. Check the current requirements at holapana.com, as eligibility criteria may be updated.

What transfers does HolaPana support?

HolaPana supports domestic transfers in USD (Panama uses the US dollar) and regional transfers to Colombia and Costa Rica. The platform is working to expand its coverage across Central America.

What fees does HolaPana charge?

HolaPana offers a free basic account with a Visa card and USD account. Domestic USD transfers are free or very low cost. Fees for regional transfers depend on the destination country — check the latest pricing in the app.

Compare HolaPana with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.