Comparison

Stripe vs Wise

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Wise
Best on ratings
Wise
Best on app quality
Wise
Best on review volume
Wise
Stripe
sentiment
Google Play
App Store
Trustpilot
View Stripe →
Wise
sentiment
Google Play
App Store
Trustpilot
View Wise →
Customer sentiment
NeoBase sentiment
51.4
95.4
BEST
App & store ratings
Trustpilot
1.6 ★
17,547 ratings
4.3 ★
303,245 ratings
BEST
Google Play
4.2 ★
33,786 ratings
4.8 ★
2,082,635 ratings
BEST
App Store
4.7 ★
68,568 ratings
4.8 ★
169,314 ratings
BEST
Total ratings
120K
2.6M
BEST
Service & responsiveness
1-star reviews
14.7%
2.9%
BEST
Replies to reviews
100%
BEST
79%
Typical reply time
~2 days
~1 day
BEST
Markets served
31
43
BEST
Company
Founded
2010
2011
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
San Francisco, USA
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 36 for Stripe, 18 for Wise. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Stripe
Wise

Stripe vs Wise: the verdict

Stripe and Wise are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Wise leads NeoBase's composite sentiment score, 95.4 to 51.4 out of 100.

Wise holds the stronger app-store ratings across Google Play and the App Store.

Wise draws fewer bottom-scored reviews: 2.9% of its Trustpilot ratings are one star, against 14.7% for Stripe.

Stripe answers 100% of the reviews it receives; Wise answers 79%.

Across 9 tracked metrics, Wise comes out ahead on 8.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.