Comparison

PayPo vs ZEN.COM

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
PayPo
Best on app quality
PayPo
Best on review volume
ZEN.COM
PayPo
sentiment
Google Play
App Store
Trustpilot
View PayPo →
ZEN.COM
sentiment
Google Play
App Store
Trustpilot
View ZEN.COM →
Customer sentiment
NeoBase sentiment
90.2
89.5
App & store ratings
Trustpilot
3.7 ★
504 ratings
4.6 ★
7,549 ratings
BEST
Google Play
4.7 ★
25,716 ratings
BEST
4.5 ★
50,357 ratings
App Store
-
4.8 ★
22,966 ratings
Total ratings
26K
81K
BEST
Service & responsiveness
1-star reviews
5.9%
BEST
7.4%
Replies to reviews
100%
100%
Typical reply time
~15 hours
BEST
~22 hours
Markets served
1
29
BEST
Company
Country
🇵🇱 Poland
🇵🇱 Poland
Headquarters
Warsaw, Poland
Warsaw, Poland

Recent coverage

Press we captured in the last 90 days: 1 for PayPo, 0 for ZEN.COM. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

PayPo
ZEN.COM

PayPo vs ZEN.COM: the verdict

PayPo and ZEN.COM are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 90.2 out of 100 on NeoBase's composite sentiment index.

PayPo holds the stronger app-store ratings across Google Play and the App Store.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.