Comparison

N26 vs Starling Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Starling Bank
Best on ratings
Starling Bank
Best on app quality
Starling Bank
Best on review volume
Starling Bank
N26
sentiment
Google Play
App Store
Trustpilot
View N26 →
Starling Bank
sentiment
Google Play
App Store
Trustpilot
View Starling Bank →
Customer sentiment
NeoBase sentiment
54.3
96.3
BEST
App & store ratings
Trustpilot
4.2 ★
43,282 ratings
4.3 ★
48,231 ratings
BEST
Google Play
3.3 ★
163,435 ratings
4.8 ★
138,851 ratings
BEST
App Store
4.7 ★
12,057 ratings
4.9 ★
628,062 ratings
BEST
Total ratings
219K
815K
BEST
Service & responsiveness
1-star reviews
32.6%
2.1%
BEST
Replies to reviews
92%
96%
BEST
Typical reply time
~3 days
~13 hours
BEST
Markets served
29
BEST
1
Company
Founded
2013
2014
Country
🇩🇪 Germany
🇬🇧 United Kingdom
Headquarters
Berlin, Germany
London, UK

Recent coverage

Press we captured in the last 90 days: 8 for N26, 8 for Starling Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

N26
Starling Bank

N26 vs Starling Bank: the verdict

N26 and Starling Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Starling Bank leads NeoBase's composite sentiment score, 96.3 to 54.3 out of 100.

Starling Bank holds the stronger app-store ratings across Google Play and the App Store.

Starling Bank draws fewer bottom-scored reviews: 2.1% of its Trustpilot ratings are one star, against 32.6% for N26.

Across 9 tracked metrics, Starling Bank comes out ahead on 8.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.