Comparison

Coinbase vs MEXC

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinbase
Best on ratings
MEXC
Best on app quality
MEXC
Best on review volume
Coinbase
Best on regulation
Coinbase
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
MEXC
sentiment
Google Play
App Store
Trustpilot
View MEXC →
Customer sentiment
NeoBase sentiment
88.6
BEST
67.3
App & store ratings
Trustpilot
4.0 ★
22,899 ratings
BEST
1.5 ★
1,437 ratings
Google Play
4.3 ★
928,022 ratings
4.7 ★
301,156 ratings
BEST
App Store
4.7 ★
1,796,518 ratings
4.7 ★
8,204 ratings
BEST
Total ratings
2.7M
BEST
311K
Service & responsiveness
1-star reviews
6.7%
5.4%
BEST
Replies to reviews
86%
100%
BEST
Typical reply time
~2 days
~19 hours
BEST
Company
Founded
2012
2018
Country
🇺🇸 United States
-
Headquarters
San Francisco, USA (remote-first)
Seychelles
Status
active
-
MiCA regulation
MiCA licence
✓ Yes
BEST
✕ No
Regulator
CSSF
-
Licensed services
7 services
-

Recent coverage

Press we captured in the last 90 days: 40 for Coinbase, 40 for MEXC. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Coinbase
MEXC

Coinbase vs MEXC: the verdict

Coinbase and MEXC are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinbase leads NeoBase's composite sentiment score, 88.6 to 67.3 out of 100.

MEXC holds the stronger app-store ratings across Google Play and the App Store.

MEXC answers 100% of the reviews it receives; Coinbase answers 86%.

Coinbase is MiCA-authorised (CSSF), while MEXC does not appear in the ESMA register.

Across 9 tracked metrics, MEXC comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.