Comparison

Coinbase vs Coinfinity

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinfinity
Best on ratings
Coinfinity
Best on app quality
Coinfinity
Best on review volume
Coinbase
Best on regulation
Coinbase
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Coinfinity
sentiment
Google Play
App Store
Trustpilot
View Coinfinity →
Customer sentiment
NeoBase sentiment
90.2
93.2
BEST
App & store ratings
Trustpilot
4.0
23,140 ratings
4.9
309 ratings
BEST
Google Play
4.3
928,942 ratings
4.9
187 ratings
BEST
App Store
4.7
1,797,379 ratings
4.9
63 ratings
BEST
Total ratings
2.7M
BEST
559
Service & responsiveness
1-star reviews
6.8%
0.9%
BEST
Replies to reviews
87%
BEST
0%
Typical reply time
~3 days
-
Company
Founded
2012
2014
Country
🇺🇸 United States
🇦🇹 Austria
Headquarters
San Francisco, USA (remote-first)
-
Status
active
-
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
CSSF
FMA
Licensed services
7 services
BEST
5 services

Recent coverage

Press we captured in the last 90 days: 50 for Coinbase, 1 for Coinfinity. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Coinbase
Coinfinity

Coinbase vs Coinfinity: the verdict

Coinbase and Coinfinity are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinfinity leads NeoBase's composite sentiment score, 93.2 to 90.2 out of 100.

Coinfinity holds the stronger app-store ratings across Google Play and the App Store.

Coinfinity draws fewer bottom-scored reviews: 0.9% of its Trustpilot ratings are one star, against 6.8% for Coinbase.

Coinbase answers 87% of the reviews it receives; Coinfinity answers 0%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Coinfinity comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.