Comparison
Cleo vs Monzo
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 0 for Cleo, 15 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- Cleo employees allege toxic workplace culture: ‘Directionless and deeply unhappy’sifted.eu · Jun 18, 2026
- Cleo Appoints Sasha K. as Head of Product – Credithrtoday.in · Jun 10, 2026
- Cleo Labs secures €1.5m for global product compliancefintech.global · Apr 29, 2026
- Monzo pumps €25m into its Irish operationbusinesspost.ie · Sep 14, 2026
- How Adclear Cuts Monzo Approval Times by 82%fintechmagazine.com · Sep 10, 2026
- Monzo’s chair to exit next monthbankingdive.com · Aug 15, 2026
Cleo vs Monzo: the verdict
Cleo and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Monzo leads NeoBase's composite sentiment score, 96.3 to 42.4 out of 100.
Monzo holds the stronger app-store ratings across Google Play and the App Store.
Monzo draws fewer bottom-scored reviews: 13% of its Trustpilot ratings are one star, against 23.7% for Cleo.
Monzo answers 50% of the reviews it receives; Cleo answers 0%.
Across 6 tracked metrics, Monzo comes out ahead on 6.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.