Comparison

Chime vs Revolut

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Revolut
Best on ratings
Chime
Best on app quality
Chime
Best on review volume
Revolut
Chime
sentiment
Google Play
App Store
Trustpilot
View Chime →
Revolut
sentiment
Google Play
App Store
Trustpilot
View Revolut →
Customer sentiment
NeoBase sentiment
88.7
94.1
BEST
App & store ratings
Trustpilot
3.5 ★
13,882 ratings
4.7 ★
475,222 ratings
BEST
Google Play
4.7 ★
1,128,783 ratings
BEST
4.5 ★
4,161,705 ratings
App Store
4.8 ★
1,619,195 ratings
4.9 ★
1,092,164 ratings
Total ratings
2.8M
5.7M
BEST
Service & responsiveness
1-star reviews
2.7%
BEST
7.2%
Replies to reviews
80%
BEST
57%
Typical reply time
-
~21 hours
Markets served
1
40
BEST
Company
Founded
2012
2015
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
San Francisco, USA
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 34 for Chime, 37 for Revolut. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Chime
Revolut

Chime vs Revolut: the verdict

Chime and Revolut are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Revolut leads NeoBase's composite sentiment score, 94.1 to 88.7 out of 100.

Chime holds the stronger app-store ratings across Google Play and the App Store.

Chime draws fewer bottom-scored reviews: 2.7% of its Trustpilot ratings are one star, against 7.2% for Revolut.

Chime answers 80% of the reviews it receives; Revolut answers 57%.

Across 7 tracked metrics, Revolut comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.