Comparison

Chime vs Hype

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Chime
Best on app quality
Chime
Best on review volume
Chime
Chime
sentiment
Google Play
App Store
Trustpilot
View Chime →
Hype
sentiment
Google Play
App Store
Trustpilot
View Hype →
Customer sentiment
NeoBase sentiment
88.7
89.5
App & store ratings
Trustpilot
3.5 ★
13,882 ratings
4.0 ★
5,839 ratings
BEST
Google Play
4.7 ★
1,128,783 ratings
BEST
4.5 ★
92,087 ratings
App Store
4.8 ★
1,619,195 ratings
BEST
4.7 ★
90,282 ratings
Total ratings
2.8M
BEST
188K
Service & responsiveness
1-star reviews
2.7%
BEST
6.3%
Replies to reviews
80%
100%
BEST
Typical reply time
-
~2 days
Markets served
1
1
Company
Founded
2012
-
Country
🇺🇸 United States
🇮🇹 Italy
Headquarters
San Francisco, USA
Milan, Italy

Recent coverage

Press we captured in the last 90 days: 34 for Chime, 8 for Hype. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Chime
Hype

Chime vs Hype: the verdict

Chime and Hype are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 88.7 out of 100 on NeoBase's composite sentiment index.

Chime holds the stronger app-store ratings across Google Play and the App Store.

Chime draws fewer bottom-scored reviews: 2.7% of its Trustpilot ratings are one star, against 6.3% for Hype.

Hype answers 100% of the reviews it receives; Chime answers 80%.

Across 6 tracked metrics, Chime comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.