Comparison

Chase UK vs HolaPana

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Chase UK
Best on app quality
Chase UK
Best on review volume
Chase UK
Chase UK
sentiment
Google Play
App Store
Trustpilot
View Chase UK →
HolaPana
sentiment
Google Play
App Store
Trustpilot
View HolaPana →
Customer sentiment
NeoBase sentiment
91.1
90.2
App & store ratings
Trustpilot
3.5 ★
16,005 ratings
3.5 ★
3 ratings
Google Play
4.8 ★
124,578 ratings
BEST
4.4 ★
1,621 ratings
App Store
4.9 ★
285,848 ratings
BEST
4.8 ★
1,328 ratings
Total ratings
426K
BEST
3.0K
Service & responsiveness
1-star reviews
1.7%
BEST
6.6%
Replies to reviews
83%
BEST
0%
Typical reply time
~2 days
-
Markets served
1
3
BEST
Company
Founded
2021
-
Country
🇬🇧 United Kingdom
🇵🇦 Panama

Recent coverage

Press we captured in the last 90 days: 2 for Chase UK, 0 for HolaPana. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Chase UK
HolaPana

No coverage captured.

Chase UK vs HolaPana: the verdict

Chase UK and HolaPana are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 91.1 out of 100 on NeoBase's composite sentiment index.

Chase UK holds the stronger app-store ratings across Google Play and the App Store.

Chase UK draws fewer bottom-scored reviews: 1.7% of its Trustpilot ratings are one star, against 6.6% for HolaPana.

Chase UK answers 83% of the reviews it receives; HolaPana answers 0%.

Across 6 tracked metrics, Chase UK comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.