Comparison

Capital.com vs Coinhouse

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Capital.com
Best on app quality
Capital.com
Best on review volume
Capital.com
Best on regulation
Coinhouse
Capital.com
sentiment
Google Play
App Store
Trustpilot
View Capital.com →
Coinhouse
sentiment
Google Play
App Store
Trustpilot
View Coinhouse →
Customer sentiment
NeoBase sentiment
89.5
89.8
App & store ratings
Trustpilot
4.6 ★
15,022 ratings
4.7 ★
2,937 ratings
BEST
Google Play
4.6 ★
77,316 ratings
BEST
4.2 ★
1,461 ratings
App Store
-
4.5 ★
2,573 ratings
Total ratings
92K
BEST
7.0K
Service & responsiveness
1-star reviews
4.8%
4.7%
Replies to reviews
100%
BEST
88%
Typical reply time
~1 day
BEST
~2 days
Company
Founded
-
2014
Country
🇨🇾 Cyprus
🇫🇷 France
Headquarters
-
Paris, France
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
BEST
Regulator
CySEC
AMF
Licensed services
4 services
7 services
BEST

Recent coverage

Press we captured in the last 90 days: 4 for Capital.com, 0 for Coinhouse. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Capital.com
Coinhouse

Capital.com vs Coinhouse: the verdict

Capital.com and Coinhouse are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 89.5 out of 100 on NeoBase's composite sentiment index.

Capital.com holds the stronger app-store ratings across Google Play and the App Store.

Capital.com answers 100% of the reviews it receives; Coinhouse answers 88%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 7 tracked metrics, Capital.com comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.