Comparison

Bull Bitcoin vs Kraken

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bull Bitcoin
Best on ratings
Bull Bitcoin
Best on app quality
Bull Bitcoin
Best on review volume
Kraken
Best on regulation
Kraken
Bull Bitcoin
sentiment
Google Play
App Store
Trustpilot
View Bull Bitcoin →
Kraken
sentiment
Google Play
App Store
Trustpilot
View Kraken →
Customer sentiment
NeoBase sentiment
92.9
BEST
73.9
App & store ratings
Trustpilot
4.9 ★
339 ratings
BEST
3.2 ★
8,296 ratings
Google Play
4.8 ★
103 ratings
BEST
4.3 ★
53,819 ratings
App Store
5.0 ★
13 ratings
BEST
4.7 ★
33,829 ratings
Total ratings
455
96K
BEST
Service & responsiveness
1-star reviews
2.2%
BEST
12.4%
Replies to reviews
100%
100%
Typical reply time
~4 days
~1 hour
BEST
Company
Founded
-
2011
Country
-
🇺🇸 United States
Headquarters
-
San Francisco, USA
Status
-
active
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
BEST
Regulator
AMF
CBI
Licensed services
1 service
8 services
BEST

Recent coverage

Press we captured in the last 90 days: 11 for Bull Bitcoin, 37 for Kraken. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bull Bitcoin
Kraken

Bull Bitcoin vs Kraken: the verdict

Bull Bitcoin and Kraken are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bull Bitcoin leads NeoBase's composite sentiment score, 92.9 to 73.9 out of 100.

Bull Bitcoin holds the stronger app-store ratings across Google Play and the App Store.

Bull Bitcoin draws fewer bottom-scored reviews: 2.2% of its Trustpilot ratings are one star, against 12.4% for Kraken.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Bull Bitcoin comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.