Comparison

Bitpanda vs Coinbase

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitpanda
Best on ratings
Coinbase
Best on app quality
Tie
Best on review volume
Coinbase
Best on regulation
Tie
Bitpanda
sentiment
Google Play
App Store
Trustpilot
View Bitpanda →
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Customer sentiment
NeoBase sentiment
89.7
BEST
88.6
App & store ratings
Trustpilot
4.1
15,610 ratings
BEST
4.0
22,899 ratings
Google Play
4.4
55,663 ratings
BEST
4.3
928,022 ratings
App Store
4.7
25,934 ratings
4.7
1,796,518 ratings
Total ratings
97K
2.7M
BEST
Service & responsiveness
1-star reviews
7.4%
6.7%
BEST
Replies to reviews
100%
BEST
86%
Typical reply time
~5 days
~2 days
BEST
Company
Founded
2014
2012
Country
🇦🇹 Austria
🇺🇸 United States
Headquarters
Vienna, Austria
San Francisco, USA (remote-first)
Status
active
active
MiCA regulation
MiCA licence
Yes
Yes
Regulator
FMA
CSSF
Licensed services
7 services
7 services

Recent coverage

Press we captured in the last 90 days: 8 for Bitpanda, 40 for Coinbase. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitpanda
Coinbase

Bitpanda vs Coinbase: the verdict

Bitpanda and Coinbase are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitpanda leads NeoBase's composite sentiment score, 89.7 to 88.6 out of 100.

Bitpanda holds the stronger app-store ratings across Google Play and the App Store.

Bitpanda answers 100% of the reviews it receives; Coinbase answers 86%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 7 tracked metrics, Bitpanda comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.