Comparison

Bitpanda vs Capital.com

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Capital.com
Best on app quality
Capital.com
Best on review volume
Bitpanda
Best on regulation
Bitpanda
Bitpanda
sentiment
Google Play
App Store
Trustpilot
View Bitpanda →
Capital.com
sentiment
Google Play
App Store
Trustpilot
View Capital.com →
Customer sentiment
NeoBase sentiment
89.7
89.5
App & store ratings
Trustpilot
4.1
15,610 ratings
4.6
15,022 ratings
BEST
Google Play
4.4
55,663 ratings
4.6
77,316 ratings
BEST
App Store
4.7
25,934 ratings
-
Total ratings
97K
BEST
92K
Service & responsiveness
1-star reviews
7.4%
4.8%
BEST
Replies to reviews
100%
100%
Typical reply time
~5 days
~1 day
BEST
Company
Founded
2014
-
Country
🇦🇹 Austria
🇨🇾 Cyprus
Headquarters
Vienna, Austria
-
Status
active
-
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
FMA
CySEC
Licensed services
7 services
BEST
4 services

Recent coverage

Press we captured in the last 90 days: 8 for Bitpanda, 4 for Capital.com. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitpanda
Capital.com

Bitpanda vs Capital.com: the verdict

Bitpanda and Capital.com are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 89.7 out of 100 on NeoBase's composite sentiment index.

Capital.com holds the stronger app-store ratings across Google Play and the App Store.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 7 tracked metrics, Capital.com comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.