Comparison

Bitpanda vs BTC Direct

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Tie
Best on review volume
Bitpanda
Best on regulation
Bitpanda
Bitpanda
sentiment
Google Play
App Store
Trustpilot
View Bitpanda →
BTC Direct
sentiment
Google Play
App Store
Trustpilot
View BTC Direct →
Customer sentiment
NeoBase sentiment
87.2
87.5
App & store ratings
Trustpilot
4.1 ★
15,871 ratings
4.5 ★
10,964 ratings
BEST
Google Play
4.5 ★
56,591 ratings
-
App Store
4.7 ★
26,296 ratings
-
Total ratings
99K
BEST
11K
Service & responsiveness
1-star reviews
7.1%
5.9%
BEST
Replies to reviews
100%
100%
Typical reply time
~4 days
~1 day
BEST
Company
Founded
2014
-
Country
🇦🇹 Austria
🇳🇱 Netherlands
Headquarters
Vienna, Austria
-
Status
active
-
MiCA regulation
MiCA licence
✓ Yes
BEST
✓ Yes
Regulator
FMA
AFM
Licensed services
7 services
BEST
3 services

Recent coverage

Press we captured in the last 90 days: 8 for Bitpanda, 26 for BTC Direct. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitpanda
BTC Direct

No coverage captured.

Bitpanda vs BTC Direct: the verdict

Bitpanda and BTC Direct are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 87.2 out of 100 on NeoBase's composite sentiment index.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.