Comparison

Bitpanda vs Bitstack

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
Bitpanda
Best on regulation
Bitpanda
Bitpanda
sentiment
Google Play
App Store
Trustpilot
View Bitpanda →
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Customer sentiment
NeoBase sentiment
89.7
91.2
BEST
App & store ratings
Trustpilot
4.1
15,610 ratings
4.2
1,347 ratings
BEST
Google Play
4.4
55,663 ratings
4.4
6,901 ratings
App Store
4.7
25,934 ratings
4.8
10,941 ratings
BEST
Total ratings
97K
BEST
19K
Service & responsiveness
1-star reviews
7.4%
5.5%
BEST
Replies to reviews
100%
BEST
89%
Typical reply time
~5 days
BEST
~6 days
Company
Founded
2014
2021
Country
🇦🇹 Austria
🇫🇷 France
Headquarters
Vienna, Austria
-
Status
active
-
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
FMA
AMF
Licensed services
7 services
BEST
5 services

Recent coverage

Press we captured in the last 90 days: 8 for Bitpanda, 2 for Bitstack. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitpanda
Bitstack

Bitpanda vs Bitstack: the verdict

Bitpanda and Bitstack are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 89.7 out of 100.

Bitstack holds the stronger app-store ratings across Google Play and the App Store.

Bitpanda answers 100% of the reviews it receives; Bitstack answers 89%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Bitpanda comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.