Comparison

Bitget vs Coinbase

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinbase
Best on ratings
Tie
Best on app quality
Bitget
Best on review volume
Coinbase
Best on regulation
Coinbase
Bitget
sentiment
Google Play
App Store
Trustpilot
View Bitget →
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Customer sentiment
NeoBase sentiment
72.4
88.6
BEST
App & store ratings
Trustpilot
2.1 ★
2,286 ratings
4.0 ★
22,899 ratings
BEST
Google Play
4.6 ★
320,483 ratings
BEST
4.3 ★
928,022 ratings
App Store
4.6 ★
5,443 ratings
4.7 ★
1,796,518 ratings
Total ratings
328K
2.7M
BEST
Service & responsiveness
1-star reviews
4.4%
BEST
6.7%
Replies to reviews
98%
BEST
86%
Typical reply time
~2 days
~2 days
BEST
Company
Founded
2018
2012
Country
🇸🇨 Seychelles
🇺🇸 United States
Headquarters
-
San Francisco, USA (remote-first)
Status
active
active
MiCA regulation
MiCA licence
✕ No
✓ Yes
BEST
Regulator
-
CSSF
Licensed services
-
7 services

Recent coverage

Press we captured in the last 90 days: 39 for Bitget, 40 for Coinbase. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitget
Coinbase

Bitget vs Coinbase: the verdict

Bitget and Coinbase are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinbase leads NeoBase's composite sentiment score, 88.6 to 72.4 out of 100.

Bitget holds the stronger app-store ratings across Google Play and the App Store.

Bitget answers 98% of the reviews it receives; Coinbase answers 86%.

Coinbase is MiCA-authorised (CSSF), while Bitget does not appear in the ESMA register.

Across 8 tracked metrics, Coinbase comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.