Comparison

Bit2Me vs Coinbase

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinbase
Best on ratings
Coinbase
Best on app quality
Coinbase
Best on review volume
Coinbase
Best on regulation
Tie
Bit2Me
sentiment
Google Play
App Store
Trustpilot
View Bit2Me →
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Customer sentiment
NeoBase sentiment
79.3
88.6
BEST
App & store ratings
Trustpilot
3.9 ★
2,426 ratings
4.0 ★
22,899 ratings
BEST
Google Play
4.2 ★
8,846 ratings
4.3 ★
928,022 ratings
BEST
App Store
4.5 ★
3,806 ratings
4.7 ★
1,796,518 ratings
BEST
Total ratings
15K
2.7M
BEST
Service & responsiveness
1-star reviews
14%
6.7%
BEST
Replies to reviews
100%
BEST
86%
Typical reply time
~4 days
~2 days
BEST
Company
Founded
2014
2012
Country
🇪🇸 Spain
🇺🇸 United States
Headquarters
Spain
San Francisco, USA (remote-first)
Status
active
active
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
Regulator
CNMV
CSSF
Licensed services
7 services
7 services

Recent coverage

Press we captured in the last 90 days: 29 for Bit2Me, 40 for Coinbase. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bit2Me

No coverage captured.

Coinbase

Bit2Me vs Coinbase: the verdict

Bit2Me and Coinbase are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinbase leads NeoBase's composite sentiment score, 88.6 to 79.3 out of 100.

Coinbase holds the stronger app-store ratings across Google Play and the App Store.

Coinbase draws fewer bottom-scored reviews: 6.7% of its Trustpilot ratings are one star, against 14% for Bit2Me.

Bit2Me answers 100% of the reviews it receives; Coinbase answers 86%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Coinbase comes out ahead on 7.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.