Comparison

Atom Bank vs Wise

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Atom Bank
Best on app quality
Tie
Best on review volume
Wise
Atom Bank
sentiment
Google Play
App Store
Trustpilot
View Atom Bank →
Wise
sentiment
Google Play
App Store
Trustpilot
View Wise →
Customer sentiment
NeoBase sentiment
96.1
95.4
App & store ratings
Trustpilot
4.8 ★
22,072 ratings
BEST
4.3 ★
303,043 ratings
Google Play
4.8 ★
20,090 ratings
4.8 ★
2,077,535 ratings
App Store
4.8 ★
70,400 ratings
4.8 ★
169,156 ratings
Total ratings
113K
2.5M
BEST
Service & responsiveness
1-star reviews
1.7%
BEST
3.7%
Replies to reviews
92%
BEST
79%
Typical reply time
~1 week
~1 day
BEST
Markets served
1
43
BEST
Company
Founded
2013
2011
Country
🇬🇧 United Kingdom
🇬🇧 United Kingdom
Headquarters
Durham, United Kingdom
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 1 for Atom Bank, 18 for Wise. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Atom Bank
Wise

Atom Bank vs Wise: the verdict

Atom Bank and Wise are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 96.1 out of 100 on NeoBase's composite sentiment index.

Atom Bank answers 92% of the reviews it receives; Wise answers 79%.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.