Comparison

Albert vs Revolut

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Revolut
Best on ratings
Tie
Best on app quality
Tie
Best on review volume
Revolut
Albert
sentiment
Google Play
App Store
Trustpilot
View Albert →
Revolut
sentiment
Google Play
App Store
Trustpilot
View Revolut →
Customer sentiment
NeoBase sentiment
89.8
94.1
BEST
App & store ratings
Trustpilot
4.3 ★
7,074 ratings
4.7 ★
473,862 ratings
BEST
Google Play
4.5 ★
162,453 ratings
4.5 ★
4,159,726 ratings
App Store
4.7 ★
337,933 ratings
4.9 ★
1,091,304 ratings
BEST
Total ratings
507K
5.7M
BEST
Service & responsiveness
1-star reviews
7.4%
7.2%
Replies to reviews
86%
BEST
57%
Typical reply time
~16 hours
BEST
~21 hours
Markets served
1
40
BEST
Company
Founded
2015
2015
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
Culver City, California, USA
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 1 for Albert, 37 for Revolut. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Albert
Revolut

Albert vs Revolut: the verdict

Albert and Revolut are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Revolut leads NeoBase's composite sentiment score, 94.1 to 89.8 out of 100.

Revolut holds the stronger app-store ratings across Google Play and the App Store.

Albert answers 86% of the reviews it receives; Revolut answers 57%.

Across 7 tracked metrics, Revolut comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.