Comparison
Airwallex vs Monzo
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 9 for Airwallex, 15 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- Airwallex tips $1 million into 10 AI startupsstartupdaily.net · Sep 1, 2026
- ‘Every year there’s a darling’: Airwallex dominates fintech funding as investors turn to AI-firstcapitalbrief.com · Sep 1, 2026
- Airwallex expands to autonomous finance—though still ‘not the best time’ for IPOfortune.com · Aug 25, 2026
- Monzo pumps €25m into its Irish operationbusinesspost.ie · Sep 14, 2026
- How Adclear Cuts Monzo Approval Times by 82%fintechmagazine.com · Sep 10, 2026
- Monzo’s chair to exit next monthbankingdive.com · Aug 15, 2026
Airwallex vs Monzo: the verdict
Airwallex and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Monzo leads NeoBase's composite sentiment score, 96.3 to 64.1 out of 100.
Airwallex holds the stronger app-store ratings across Google Play and the App Store.
Monzo draws fewer bottom-scored reviews: 13% of its Trustpilot ratings are one star, against 19.3% for Airwallex.
Airwallex answers 97% of the reviews it receives; Monzo answers 50%.
Across 9 tracked metrics, Airwallex comes out ahead on 5.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.