Comparison

Air Bank vs Atom Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Atom Bank
Best on ratings
Air Bank
Best on app quality
Air Bank
Best on review volume
Air Bank
Air Bank
sentiment
Google Play
App Store
Trustpilot
View Air Bank →
Atom Bank
sentiment
Google Play
App Store
Trustpilot
View Atom Bank →
Customer sentiment
NeoBase sentiment
76.0
96.1
BEST
App & store ratings
Trustpilot
2.2 ★
43 ratings
4.8 ★
22,072 ratings
BEST
Google Play
4.8 ★
131,199 ratings
BEST
4.8 ★
20,090 ratings
App Store
4.9 ★
128,645 ratings
BEST
4.8 ★
70,400 ratings
Total ratings
260K
BEST
113K
Service & responsiveness
1-star reviews
1%
BEST
1.7%
Replies to reviews
0%
92%
BEST
Typical reply time
-
~1 week
Markets served
2
BEST
1
Company
Founded
2011
2013
Country
🇨🇿 Czechia
🇬🇧 United Kingdom
Headquarters
Prague, Czech Republic
Durham, United Kingdom

Recent coverage

Press we captured in the last 90 days: 0 for Air Bank, 1 for Atom Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Air Bank

No coverage captured.

Atom Bank

Air Bank vs Atom Bank: the verdict

Air Bank and Atom Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Atom Bank leads NeoBase's composite sentiment score, 96.1 to 76.0 out of 100.

Air Bank holds the stronger app-store ratings across Google Play and the App Store.

Atom Bank answers 92% of the reviews it receives; Air Bank answers 0%.

Across 8 tracked metrics, Air Bank comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.