Comparison

Affirm vs Revolut

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Revolut
Best on ratings
Affirm
Best on app quality
Affirm
Best on review volume
Revolut
Affirm
sentiment
Google Play
App Store
Trustpilot
View Affirm →
Revolut
sentiment
Google Play
App Store
Trustpilot
View Revolut →
Customer sentiment
NeoBase sentiment
69.9
94.9
BEST
App & store ratings
Trustpilot
1.7 ★
7,642 ratings
4.7 ★
453,465 ratings
BEST
Google Play
4.8 ★
565,398 ratings
BEST
4.7 ★
4,106,349 ratings
App Store
4.9 ★
1,714,543 ratings
4.9 ★
1,069,456 ratings
Total ratings
2.3M
5.6M
BEST
Service & responsiveness
1-star reviews
2%
BEST
3.8%
Replies to reviews
100%
BEST
59%
Typical reply time
~8 hours
BEST
~20 hours
Markets served
2
40
BEST
Company
Founded
2012
2015
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
San Francisco, USA
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 17 for Affirm, 34 for Revolut. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Affirm
Revolut

Affirm vs Revolut: the verdict

Affirm and Revolut are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Revolut leads NeoBase's composite sentiment score, 94.9 to 69.9 out of 100.

Affirm holds the stronger app-store ratings across Google Play and the App Store.

Affirm answers 100% of the reviews it receives; Revolut answers 59%.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.