Comparison

Affirm vs Atom Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Atom Bank
Best on ratings
Tie
Best on app quality
Affirm
Best on review volume
Affirm
Affirm
sentiment
Google Play
App Store
Trustpilot
View Affirm →
Atom Bank
sentiment
Google Play
App Store
Trustpilot
View Atom Bank →
Customer sentiment
NeoBase sentiment
67.5
96.1
BEST
App & store ratings
Trustpilot
1.6 ★
7,801 ratings
4.8 ★
22,072 ratings
BEST
Google Play
4.8 ★
571,854 ratings
4.8 ★
20,090 ratings
App Store
4.9 ★
1,832,656 ratings
BEST
4.8 ★
70,400 ratings
Total ratings
2.4M
BEST
113K
Service & responsiveness
1-star reviews
1.9%
1.7%
Replies to reviews
100%
BEST
92%
Typical reply time
~9 hours
BEST
~1 week
Markets served
2
BEST
1
Company
Founded
2012
2013
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
San Francisco, USA
Durham, United Kingdom

Recent coverage

Press we captured in the last 90 days: 17 for Affirm, 1 for Atom Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Affirm
Atom Bank

Affirm vs Atom Bank: the verdict

Affirm and Atom Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Atom Bank leads NeoBase's composite sentiment score, 96.1 to 67.5 out of 100.

Affirm holds the stronger app-store ratings across Google Play and the App Store.

Across 7 tracked metrics, Affirm comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.