Comparison

Acorns vs Chase UK

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Chase UK
Best on app quality
Chase UK
Best on review volume
Acorns
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Chase UK
sentiment
Google Play
App Store
Trustpilot
View Chase UK →
Customer sentiment
NeoBase sentiment
94.2
BEST
91.1
App & store ratings
Trustpilot
4.0 ★
4,377 ratings
BEST
3.5 ★
16,005 ratings
Google Play
4.7 ★
412,563 ratings
4.8 ★
124,578 ratings
App Store
4.8 ★
959,646 ratings
4.9 ★
285,848 ratings
BEST
Total ratings
1.4M
BEST
426K
Service & responsiveness
1-star reviews
2.4%
1.7%
BEST
Replies to reviews
98%
BEST
83%
Typical reply time
~4 days
~2 days
BEST
Markets served
1
1
Company
Founded
2012
2021
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
Irvine, California, USA
-

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 2 for Chase UK. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Chase UK

Acorns vs Chase UK: the verdict

Acorns and Chase UK are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.2 to 91.1 out of 100.

Chase UK holds the stronger app-store ratings across Google Play and the App Store.

Acorns answers 98% of the reviews it receives; Chase UK answers 83%.

Across 7 tracked metrics, Acorns comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.