Comparison

Accountable vs Chase UK

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Accountable
Best on ratings
Chase UK
Best on app quality
Chase UK
Best on review volume
Chase UK
Accountable
sentiment
Google Play
App Store
Trustpilot
View Accountable →
Chase UK
sentiment
Google Play
App Store
Trustpilot
View Chase UK →
Customer sentiment
NeoBase sentiment
93.3
BEST
91.1
App & store ratings
Trustpilot
4.6 ★
1,139 ratings
BEST
3.5 ★
16,005 ratings
Google Play
4.6 ★
5,279 ratings
4.8 ★
124,578 ratings
BEST
App Store
4.7 ★
6,183 ratings
4.9 ★
285,848 ratings
BEST
Total ratings
13K
426K
BEST
Service & responsiveness
1-star reviews
2.5%
1.7%
BEST
Replies to reviews
96%
BEST
83%
Typical reply time
~4 weeks
~2 days
BEST
Markets served
3
BEST
1
Company
Founded
-
2021
Country
-
🇬🇧 United Kingdom

Recent coverage

Press we captured in the last 90 days: 2 for Accountable, 2 for Chase UK. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Accountable
Chase UK

Accountable vs Chase UK: the verdict

Accountable and Chase UK are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Accountable leads NeoBase's composite sentiment score, 93.3 to 91.1 out of 100.

Chase UK holds the stronger app-store ratings across Google Play and the App Store.

Accountable answers 96% of the reviews it receives; Chase UK answers 83%.

Across 9 tracked metrics, Chase UK comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.