Comparison

21bitcoin vs Kriptomat

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
21bitcoin
Best on ratings
21bitcoin
Best on app quality
21bitcoin
Best on review volume
21bitcoin
Best on regulation
21bitcoin
21bitcoin
sentiment
Google Play
App Store
Trustpilot
View 21bitcoin →
Kriptomat
sentiment
Google Play
App Store
Trustpilot
View Kriptomat →
Customer sentiment
NeoBase sentiment
97.0
BEST
64.9
App & store ratings
Trustpilot
4.8
1,671 ratings
-
Google Play
4.9
866 ratings
BEST
4.0
2,377 ratings
App Store
4.8
253 ratings
-
Total ratings
2.8K
BEST
2.4K
Service & responsiveness
1-star reviews
1%
BEST
18.9%
Replies to reviews
87%
-
Typical reply time
~5 days
-
Company
Founded
2021
2020
Country
🇦🇹 Austria
🇭🇷 Croatia
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
FMA
HANFA
Licensed services
3 services
BEST
1 service

Recent coverage

Press we captured in the last 90 days: 5 for 21bitcoin, 3 for Kriptomat. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

21bitcoin
Kriptomat

21bitcoin vs Kriptomat: the verdict

21bitcoin and Kriptomat are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

21bitcoin leads NeoBase's composite sentiment score, 97.0 to 64.9 out of 100.

21bitcoin holds the stronger app-store ratings across Google Play and the App Store.

21bitcoin draws fewer bottom-scored reviews: 1% of its Trustpilot ratings are one star, against 18.9% for Kriptomat.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 6 tracked metrics, 21bitcoin comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.