Comparison

21bitcoin vs Coinbase

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
21bitcoin
Best on ratings
21bitcoin
Best on app quality
21bitcoin
Best on review volume
Coinbase
Best on regulation
Coinbase
21bitcoin
sentiment
Google Play
App Store
Trustpilot
View 21bitcoin →
Coinbase
sentiment
Google Play
App Store
Trustpilot
View Coinbase →
Customer sentiment
NeoBase sentiment
95.3
BEST
90.2
App & store ratings
Trustpilot
4.8
1,753 ratings
BEST
4.0
23,140 ratings
Google Play
4.9
886 ratings
BEST
4.3
928,942 ratings
App Store
4.8
255 ratings
BEST
4.7
1,797,379 ratings
Total ratings
2.9K
2.7M
BEST
Service & responsiveness
1-star reviews
1.1%
BEST
6.8%
Replies to reviews
100%
BEST
87%
Typical reply time
~4 days
~3 days
BEST
Company
Founded
2021
2012
Country
🇦🇹 Austria
🇺🇸 United States
Headquarters
-
San Francisco, USA (remote-first)
Status
-
active
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
FMA
CSSF
Licensed services
3 services
7 services
BEST

Recent coverage

Press we captured in the last 90 days: 5 for 21bitcoin, 50 for Coinbase. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

21bitcoin
Coinbase

21bitcoin vs Coinbase: the verdict

21bitcoin and Coinbase are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

21bitcoin leads NeoBase's composite sentiment score, 95.3 to 90.2 out of 100.

21bitcoin holds the stronger app-store ratings across Google Play and the App Store.

21bitcoin draws fewer bottom-scored reviews: 1.1% of its Trustpilot ratings are one star, against 6.8% for Coinbase.

21bitcoin answers 100% of the reviews it receives; Coinbase answers 87%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 10 tracked metrics, 21bitcoin comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.