Comparison

21bitcoin vs Bitcoin Suisse

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
21bitcoin
Best on ratings
21bitcoin
Best on app quality
21bitcoin
Best on review volume
21bitcoin
Best on regulation
Bitcoin Suisse
21bitcoin
sentiment
Google Play
App Store
Trustpilot
View 21bitcoin →
Bitcoin Suisse
sentiment
Google Play
App Store
Trustpilot
View Bitcoin Suisse →
Customer sentiment
NeoBase sentiment
97.0
BEST
54.3
App & store ratings
Trustpilot
4.8 ★
1,671 ratings
BEST
2.2 ★
165 ratings
Google Play
4.9 ★
866 ratings
-
App Store
4.8 ★
253 ratings
BEST
4.3 ★
55 ratings
Total ratings
2.8K
BEST
220
Service & responsiveness
1-star reviews
1%
BEST
29.5%
Replies to reviews
87%
100%
BEST
Typical reply time
~5 days
~1 day
BEST
Company
Founded
2021
2013
Country
🇦🇹 Austria
-
Headquarters
-
Zug, Switzerland
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
BEST
Regulator
FMA
FMA
Licensed services
3 services
6 services
BEST

Recent coverage

Press we captured in the last 90 days: 5 for 21bitcoin, 19 for Bitcoin Suisse. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

21bitcoin
Bitcoin Suisse

21bitcoin vs Bitcoin Suisse: the verdict

21bitcoin and Bitcoin Suisse are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

21bitcoin leads NeoBase's composite sentiment score, 97.0 to 54.3 out of 100.

21bitcoin holds the stronger app-store ratings across Google Play and the App Store.

21bitcoin draws fewer bottom-scored reviews: 1% of its Trustpilot ratings are one star, against 29.5% for Bitcoin Suisse.

Bitcoin Suisse answers 100% of the reviews it receives; 21bitcoin answers 87%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, 21bitcoin comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.