Comparison

Atom Bank vs Cash App

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Tie
Best on app quality
Tie
Best on review volume
Cash App
Atom Bank
sentiment
Google Play
App Store
Trustpilot
View Atom Bank →
Cash App
sentiment
Google Play
App Store
Trustpilot
View Cash App →
Customer sentiment
NeoBase sentiment
94
95
App & store ratings
Trustpilot
4.8
20,964 ratings
BEST
4.5
27,701 ratings
Google Play
4.8
19,744 ratings
4.7
4,365,839 ratings
App Store
4.8
69,201 ratings
4.8
8,567,893 ratings
Total ratings
110K
13.0M
BEST
Service & responsiveness
1-star reviews
1.7%
BEST
2.3%
Replies to reviews
88%
BEST
85%
Typical reply time
~1 week
< 1h
BEST
Markets served
1
2
BEST
Company
Founded
2013
2013
Country
🇬🇧 United Kingdom
🇺🇸 United States
Headquarters
Durham, United Kingdom
-

Recent coverage

Press we captured in the last 90 days: 10 for Atom Bank, 13 for Cash App. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Atom Bank
Cash App

Atom Bank vs Cash App: the verdict

Atom Bank and Cash App are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 94 out of 100 on NeoBase's composite sentiment index.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every two weeks.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.