Comparison

Abanca vs Atom Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Atom Bank
Best on ratings
Atom Bank
Best on app quality
Atom Bank
Best on review volume
Atom Bank
Abanca
sentiment
Google Play
App Store
Trustpilot
View Abanca →
Atom Bank
sentiment
Google Play
App Store
Trustpilot
View Atom Bank →
Customer sentiment
NeoBase sentiment
53.1
96.6
BEST
App & store ratings
Trustpilot
1.4 ★
556 ratings
4.8 ★
21,332 ratings
BEST
Google Play
4.3 ★
9,694 ratings
4.8 ★
19,837 ratings
BEST
App Store
4.4 ★
10,354 ratings
4.8 ★
69,521 ratings
BEST
Total ratings
21K
111K
BEST
Service & responsiveness
1-star reviews
9.8%
1.7%
BEST
Replies to reviews
0%
86%
BEST
Typical reply time
-
~1 week
Markets served
2
BEST
1
Company
Founded
2014
2013
Country
🇪🇸 Spain
🇬🇧 United Kingdom
Headquarters
-
Durham, United Kingdom

Recent coverage

Press we captured in the last 90 days: 0 for Abanca, 10 for Atom Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Abanca

No coverage captured.

Atom Bank

Abanca vs Atom Bank: the verdict

Abanca and Atom Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Atom Bank leads NeoBase's composite sentiment score, 96.6 to 53.1 out of 100.

Atom Bank holds the stronger app-store ratings across Google Play and the App Store.

Atom Bank draws fewer bottom-scored reviews: 1.7% of its Trustpilot ratings are one star, against 9.8% for Abanca.

Atom Bank answers 86% of the reviews it receives; Abanca answers 0%.

Across 8 tracked metrics, Atom Bank comes out ahead on 7.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.