Neobanks

Skrill is a European digital wallet for fast online payments, international money transfers, and cryptocurrency purchases, owned by Paysafe Group.

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Skrill shows a striking divergence between sentiment and ratings. Media coverage has turned distinctly positive (+17 points to 80/100), spotlighting its infrastructure role in prop trading and lifestyle partnerships, yet customer reviews remain flat at 3.3/5—suggesting operational or support friction persists despite brand momentum. The rally signals renewed confidence in partnerships and crypto positioning, but hasn't yet moved the needle on user satisfaction.

Sentiment index

our score · updated weekly
80.5/100
+0.62 vs last week
Reviews · 310,156 ratings78
News100
Mentions

Where Skrill operates

23 markets
United Kingdom Germany France Spain Italy Netherlands Poland Austria Sweden Norway Denmark Finland Ireland Belgium Portugal Czechia Slovakia Hungary Romania Bulgaria Croatia Australia Canada

Ratings across platforms

3.3 avg · 262K ratings · 2 platforms
Trustpilot
2.2
25K ratings · 71% positive
Google Play
4.3
237K ratings · 82% positive
10M+ installs

Rating distribution

Trustpilot · Google Play
5
75% · 196K
4
7% · 18K
3
4% · 9.7K
2
1% · 2.5K
1
14% · 37K

Company responsiveness

64%
Replies to reviews
~18h
Typical reply time

In the media

brand coverage
www.financemagnates.com

Prop Firms Lean on Consumer Fintech Rails to Keep Traders Funded and Paid

www.financemagnates.com · 3w ago

BrightFunded, a Dubai‑based prop trading firm, has announced a partnership with Revolut. In a LinkedIn post on Tuesday, the firm revealed...

thefintechtimes.com

Slick Streams and Soccer Rails: Paysafe and Skrill Back Woody & Kleiny’s 15,000-Mile US Tour

thefintechtimes.com · 1mo ago

The scale of the digital activation matches the sheer footprint of the tour's physical route. Woody & Kleiny command a global creator community...

businesscloud.co.uk

The intersection of FinTech and online gaming – transforming the digital playground

businesscloud.co.uk · 18mo ago

FinTech's impact is likely to reshape the digital gaming scene in 2025 and beyond as virtual casinos and gaming platforms keep expanding.

fintechmagazine.com

Top 10 Payment Gateways

fintechmagazine.com · 30mo ago

FinTech Magazine has taken a look at the top 10 payment gateways, which allow millions of transactions to take place around the world every...

fintechmagazine.com

Paysafe: 2024 Crypto Outlook & Value in Partnerships

fintechmagazine.com · 31mo ago

Paysafe's 2024 outlook on crypto growth & partnership value. Chris Petersen & Micah Kershner share insights with FinTech Magazine.

Latest from social

Sample
SkrillLinkedIn· 2d ago · Jul 18, 2026

New in the Skrill app: a faster, cleaner way to manage your money. Update to the latest version to try it.

1.7K💬 6258
SkrillLinkedIn· 2w ago · Jul 9, 2026

Big milestone for the Skrill community — thank you to everyone who's joined us on the journey. More to come. 🚀

614💬 139
SkrillFacebook· 3w ago · Jul 1, 2026

Proud to share that Skrill has been recognised for product innovation this year. This is just the beginning.

3.5K💬 145102
SkrillFacebook· 4w ago · Jun 25, 2026

We're hiring across engineering, product and risk. Come build the future of finance with Skrill.

1.7K💬 7637

What people are saying

Sample
Daniel KimFacebook· 2d ago

Switched to Skrill and honestly not looking back. The fee transparency alone is worth it.

Sam OkoroFacebook· 3d ago

Mixed feelings on Skrill lately — love the product, but the latest update changed a flow I relied on.

Aisha Rahman@aisharahmanX· 1w ago

Skrill's customer service left me hanging on a frozen account. Not a great look.

Marcus BellFacebook· 2w ago

Been using Skrill for 6 months now — the app just works. Transfers land instantly and support actually replies.

Aisha Rahmanu/aisharahmanReddit· 2w ago

Mixed feelings on Skrill lately — love the product, but the latest update changed a flow I relied on.

Company

Founded2001
HeadquartersLondon, UK
OwnershipPrivate (Paysafe Group)
LicensesFCA (UK e-money institution)
Available in23 markets

About Skrill

Skrill was founded in 2001 as Moneybookers and rebranded to Skrill in 2013. It is part of Paysafe Group and widely used for online payments, particularly in gaming, gambling, and forex trading. It offers a Mastercard prepaid card and cryptocurrency buying/selling. Its loyalty programme, Skrill Knect, rewards frequent users.

Frequently asked questions

Is Skrill safe?

Skrill is authorised and regulated by the UK's Financial Conduct Authority (FCA) as an e-money institution. Customer funds are safeguarded separately from company funds, but are not covered by FSCS deposit protection.

What are Skrill's main fees?

Skrill charges 1.45% (min €0.50) for card deposits, 1.45% for sending money to other Skrill wallets (free if you achieve Silver status), and currency conversion at 3.99% above mid-market rate. Crypto purchases carry a 1.5% fee.

Can I use Skrill to buy cryptocurrency?

Yes. Skrill supports buying and selling of Bitcoin, Ethereum, Litecoin, and other cryptocurrencies directly within the wallet. Note that Skrill crypto cannot be withdrawn to external wallets.

What is the Skrill prepaid card?

Skrill offers a Mastercard prepaid card linked to your Skrill balance. You can use it online and in stores worldwide. There's a monthly fee of €10 unless you meet spending thresholds.

Is Skrill good for international transfers?

Skrill allows instant transfers to other Skrill wallets globally for free (at VIP levels) and bank withdrawals in multiple currencies. However, its FX rates are not as competitive as dedicated transfer services like Wise.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.