Neobanks

Neobank · IT

Credem

Reggio Emilia, Italy · credem.it

Credem (Credito Emiliano) is an Italian bank with a strong digital offering, known for its innovative banking app and wealth management services.

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Credem sits in a divergent position: its NeoBase sentiment index surged to 81/100 (+21.8 week-over-week), signalling strong media momentum around fintech partnerships and ecosystem participation, yet customer reviews remain subdued at 3.2/5 across 34,768 ratings. Recent coverage emphasises strategic alliances and industry recognition rather than core product performance, suggesting positive press largely stems from corporate development rather than customer experience improvements.

Sentiment index

our score · updated weekly
74.7/100
-6.31 vs last week
Reviews · 60,071 ratings75
News
Mentions

Where Credem operates

1 markets
Italy

Ratings across platforms

3.2 avg · 35K ratings · 2 platforms
Trustpilot
1.9
1.0K ratings · 25% positive
Google Play
4.5
34K ratings · 88% positive
1M+ installs

Rating distribution

Trustpilot · Google Play
5
68% · 24K
4
18% · 6.1K
3
5% · 1.8K
2
2% · 649
1
7% · 2.4K

Company responsiveness

71%
Replies to reviews
~5 weeks
Typical reply time

In the media

brand coverage
www.temenos.com

Temenos Named Overall Winner in IDC FinTech Real Results 2025

www.temenos.com · 11mo ago

Temenos also the winner for Bank Deposit Transformation with Credem and listed in the 2025 IDC FinTech Rankings Top 25.

www.punto-informatico.it

Migliori Carte di Credito (Classifica 2026)

www.punto-informatico.it · 21mo ago

Confronto delle migliori carte di credito del 2026. Tutto quello che devi sapere e come scegliere la carta più adatta alle tue esigenze.

fintechmagazine.com

Top 10 Fintech Accelerators: Global Startup Boost

fintechmagazine.com · 30mo ago

500 Startups operates a global fintech accelerator programme that connects startups with more experienced fintechs that have previously been in their shoes.

www.bancaditalia.it

FinTech Milano Hub: Call for Proposals 2022 - list of selected projects

www.bancaditalia.it · 38mo ago

Today, the Bank of Italy has announced the 14 projects selected out of 57 submissions from 81 participants for the support of Milano Hub, in response to the...

financecommunity.it

Opa Finlogic: Credem e NB Aurora stipulano un accordo di co-investimento con PM&Partner

financecommunity.it · 42mo ago

Pm&Partners Sgr è il nuovo investitore che parteciperà all'opa e al delisting di Finlogic. L'operatore di private equity italiano guidato da...

Latest from social

Sample
CredemFacebook· 1d ago · Jul 19, 2026

Proud to share that Credem has been recognised for product innovation this year. This is just the beginning.

2.3K💬 16883
CredemLinkedIn· 1w ago · Jul 10, 2026

Proud to share that Credem has been recognised for product innovation this year. This is just the beginning.

829💬 4125
CredemFacebook· 3w ago · Jul 1, 2026

Travelling this summer? Spend abroad with no hidden fees and real exchange rates.

1.2K💬 8325
CredemLinkedIn· 4w ago · Jun 23, 2026

Behind every feature is a team obsessed with the details. A look at how Credem ships.

327💬 126

What people are saying

Sample
Léa Duboisu/laduboisReddit· 2d ago

Credem raising rates again? Curious how this compares to the competition right now.

Aisha Rahman@aisharahmanX· 5d ago

If you're comparing neobanks in 2026, Credem keeps coming up in every conversation I have.

Elena Fischer@elenafischerX· 1w ago

Mixed feelings on Credem lately — love the product, but the latest update changed a flow I relied on.

Elena Fischer@elenafischerX· 2w ago

Great thread on how Credem is rethinking cross-border payments. Worth a read for anyone in fintech.

Marcus Bellu/marcusbellReddit· 2w ago

Credem's customer service left me hanging on a frozen account. Not a great look.

Company

Founded1910
HeadquartersReggio Emilia, Italy
LicensesBanca d'Italia, Full banking licence
Available in1 market

About Credem

Credem was founded in 1910 in Reggio Emilia. Though a traditional bank, it has invested heavily in digital transformation and is often cited among Italy's most innovative banks. Its mobile app offers advanced PFM features and digital-first services.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.