Neobanks

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Albo commands solid customer satisfaction (3.8/5 across 42,747 ratings) and maintains moderately positive sentiment at 71/100, though momentum dipped slightly week-over-week (-1.1 points). Recent headlines uniformly celebrate expansion into Mexico and fresh capital raises, yet this buoyant media narrative hasn't yet lifted the sentiment index, suggesting customer perception lags behind growth announcements—a common pattern when scaling outpaces product-experience improvements.

Sentiment index

our score · updated weekly
91.6/100
+20.78 vs last week
Reviews · 42,747 ratings92
News
Mentions

Where Albo operates

1 markets
Mexico

Ratings across platforms

3.8 avg · 43K ratings · 3 platforms
Trustpilot
2.1
9 ratings · 11% positive
Google Play
4.7
31K ratings · 92% positive
5M+ installs
App Store
4.7
12K ratings · 92% positive

Rating distribution

All platforms
5
87% · 37K
4
5% · 2.1K
3
1% · 599
2
1% · 412
1
6% · 2.6K

Company responsiveness

0%
Replies to reviews
< 1h
Typical reply time

In the media

brand coverage
thefintechtimes.com

albo Accelerates Presence in Mexican Business Payments Market With Paymentology Partnership

thefintechtimes.com · 20mo ago

Founded in 2016 and headquartered in Mexico City, albo serves over two million users with a comprehensive suite of financial services. These...

ibsintelligence.com

Paymentology powers digital Bank albo to expand into Mexico

ibsintelligence.com · 20mo ago

Paymentology, the global issuer processor, has announced a partnership with Mexico's digital bank, albo, aimed at accelerating FinTech's.

latamlist.com

Albo secures $60M credit line from SixPoint Capital

latamlist.com · 21mo ago

Albo secured a $60M credit line from SixPoint Capital. The credit line comes after Albo's $40M Series C round in September 2023.

www.finextra.com

Mexican neobank albo secures $40 million Series C

www.finextra.com · 34mo ago

Mexican neobank albo has closed on a $40 million growth funding round as it eyes profitability in 2024.

latamlist.com

Fintech startup Albo raises $40M series C round

latamlist.com · 34mo ago

Fintech startup Albo raises $40M series C round ... Mexican startup Albo raised a $40M Serie C round to strengthen its payment services. Nazca,...

Latest from social

Sample
AlboLinkedIn· 2d ago · Jul 18, 2026

Proud to share that Albo has been recognised for product innovation this year. This is just the beginning.

2.4K💬 14439
AlboFacebook· 1w ago · Jul 10, 2026

New in the Albo app: a faster, cleaner way to manage your money. Update to the latest version to try it.

1.1K💬 4216
AlboFacebook· 2w ago · Jul 7, 2026

Proud to share that Albo has been recognised for product innovation this year. This is just the beginning.

1.7K💬 12561
AlboLinkedIn· 3w ago · Jul 2, 2026

Big milestone for the Albo community — thank you to everyone who's joined us on the journey. More to come. 🚀

974💬 3214

What people are saying

Sample
Marcus BellFacebook· 3d ago

Anyone else having issues with Albo verification today? Been stuck for hours 😤

Aisha Rahmanu/aisharahmanReddit· 5d ago

Great thread on how Albo is rethinking cross-border payments. Worth a read for anyone in fintech.

Priya Nairu/priyanairReddit· 6d ago

Albo raising rates again? Curious how this compares to the competition right now.

Nora LindqvistFacebook· 1w ago

Great thread on how Albo is rethinking cross-border payments. Worth a read for anyone in fintech.

Chris WhitfieldFacebook· 1w ago

Switched to Albo and honestly not looking back. The fee transparency alone is worth it.

Company

HeadquartersMexico City, Mexico
OwnershipPrivate
Available in1 market

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.